Director of Change & Training for Tech Adoption

Department of Correction

New York (NY)

On-site

USD 120,000 - 170,000

Full time

14 days+
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Job summary

The New York City Department of Correction Information Technology Unit seeks a Director of Change Management and Training to lead enterprise-wide adoption of new technologies, processes, and ways of working. The role sits at the intersection of strategy, delivery, and people to drive successful transitions across global, cross-functional teams.

The ideal candidate will shape change strategy, build training infrastructure, and partner with senior leaders to align initiatives with organizational

Qualifications

  • Degree and experience in technology, process, methodology and/or domain as required by the position.
  • Experience with enterprise change management for major tech transformations.
  • Experience introducing new tools and processes in complex environments.

Responsibilities

  • Lead enterprise change management and training for major technology transformations.
  • Design and deliver scalable training programs and enablement materials.
  • Provide executive-level presentations and guidance on adoption strategies.

Skills

Change leadership
Training enablement
Stakeholder engagement
Agile methodologies
Budget management
Cross-functional collaboration
Design thinking
Technology ideation

Education

Bachelors degree in CS/Engineering/HCI/Interactive media/Data viz/Communication
Associate degree in CS/Engineering/HCI/Interactive media/Data viz/Communication
Bachelor's degree + 8 years related experience
Education/experience equivalent

Tools

JIRA
Azure DevOps
Learning Management Systems
MS Project
Asana
Monday.com

Job description

The New York City Department of Correction Information Technology Unit seeks a Director of Change Management and Training to lead enterprise-wide adoption of new technologies, processes, and ways of working. The role sits at the intersection of strategy, delivery, and people to drive successful transitions across global, cross-functional teams.

The ideal candidate will shape change strategy, build training infrastructure, and partner with senior leaders to align initiatives with organizational

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