Director of Certification Compliance & Lab Programs

CTIA; Tacoma (WA); Hybrid; USD 185,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Long-term and short-term disability

Life insurance

401(k) plan with employer match

Commuter and transit benefits

Paid vacation, sick time and federal H

Job summary

CTIA is seeking a Director of Certification Program Compliance to oversee CTIA’s certification programs, including ATL operations and evaluation process improvements. The role ensures data submitted with requests meets CTIA requirements and drives efficient, cost-effective certification across all labs and scopes.

The ideal candidate will have a strong background in device testing, ISO/IEC 17025, and cross-functional leadership, with the ability to coordinate internal and external SMEs and

Qualifications

• Bachelor's degree in science, engineering, or related field.
• Substantial experience with device certification, laboratory authorization, and technical compliance.
• Strong knowledge of wireless technologies, wireless device testing, and industry standards.
• Experience leading complex technical activities and coordinating internal and external technical experts.

Responsibilities

• Oversee test report reviews and the evaluation process for CTIA Certification Programs.
• Verify that ATL test data submitted with certification requests complies with CTIA Certification requirements.
• Ensure the evaluation process is accurate, efficient, and cost-effective.
• Document the process and ensure it is followed consistently.
• Manage the ATL program authorization and compliance activities.
• Serve as the primary contact for prospective and existing ATLs.
• Maintain ATL requirements and establish ATL authorization requirements for new certification programs.
• Develop and maintain processes that ensure consistent, high-quality certification testing across all ATLs and scopes.
• Serve as the subject matter expert for the CTIA Certification Test Plan for Wireless Device Over-the-Air Performance.
• Identify and coordinate qualified members of CTIA Certification Working Groups to participate on lab audit teams, as appropriate.
• Identify, qualify, engage, and manage subject matter experts and consultants needed to support certification compliance, lab audits, and related technical activities.
• Manage onsite and remote lab audits in accordance with authorization-scope requirements.
• Maintain comprehensive knowledge of ISO/IEC 17025 laboratory accreditation requirements and processes.
• Manage renewals of ATL License and Service Agreements.
• Oversee test equipment and test case validation processes for new test plan releases.
• Oversee ATL reauthorization following test plan updates.

Skills

Project Management

Customer Service

Interpersonal Skills

Written Communication

Teamwork

Judgment

Planning/Organizing

Professionalism

Quality

Attendance/Punctuality

Accountability

Education

Bachelor's degree in science or engineering

Advanced degree preferred

Tools

Microsoft Office

Certification management systems

Job description

CTIA is seeking a Director of Certification Program Compliance to oversee CTIA’s certification programs, including ATL operations and evaluation process improvements. The role ensures data submitted with requests meets CTIA requirements and drives efficient, cost-effective certification across all labs and scopes.

The ideal candidate will have a strong background in device testing, ISO/IEC 17025, and cross-functional leadership, with the ability to coordinate internal and external SMEs and