Director of Catering Sales

Loews Hotels & Co; Illinois; On-site; USD 82,000 - 103,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

retirement benefits

Paid Sick Days

Vacation

Holidays & Paid Bereavement

Training & Development opportunities

Pet Insurance & Pet Bereavement

Complimentary parking

Complimentary meals in Team Member Caf

Complimentary use of fitness center

Team Member Hotel Rates

Community volunteer opportunities

Job summary

Loews Chicago O’Hare is seeking a strategic and results-driven Director of Catering Sales to grow and elevate our catering business. In this senior leadership role, you’ll actively sell and service events, develop innovative strategies, and expand market presence to position Loews Hotels as a premier destination for exceptional catering experiences.

Your leadership will inspire the team, strengthen client relationships, and drive revenue growth.

Qualifications

• Minimum six years of Catering Sales experience in a full-service hotel environment.
• CMP or CPCE designation preferred.
• Proficiency in Microsoft Office and Delphi or diagram-writing software (Social Tables) adequate.

Responsibilities

• Actively prospect and sell local catering business, coordinating efforts across the sales team.
• Design customized site visit experiences that convert prospects into loyal clients.
• Plan, coordinate, and service all booked catering events, ensuring flawless execution.
• Lead training programs for Catering Managers to enhance skills and performance.
• Develop and implement annual catering sales strategies, including promotions and targeted initiatives.

Skills

Catering Sales

Microsoft Office Suite

Delphi

Social Tables

Education

CMP/CPCE designation

Tools

Delphi

Social Tables

Job description

Situated between vibrant Downtown Chicago and O’Hare International Airport, Loews Chicago O’Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer

• Competitive health & wellness benefits
• retirement benefits
• Paid Sick Days
• Vacation
• Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Pet Insurance & Pet Bereavement
• Complimentary parking
• Complimentary meals in Team Member Café while working
• Complimentary use of fitness center
• Team Member Hotel Rates, other discounts, perks & more
• Community volunteer opportunities

Benefits are subject to eligibility and may vary by position

What We’re Looking For

A strategic and results driven Director of Catering Sales who will lead efforts to grow and elevate our catering business. In this senior leadership role, you’ll actively sell and service events, develop innovative strategies, and expand market presence to position Loews Hotels as a premier destination for exceptional catering experiences. Your leadership will inspire the team, strengthen client relationships, and drive revenue growth.

Who You Are

• Visionary Leader: You guide with confidence, creativity, and a focus on long-term success.
• Relationship Builder: You create meaningful connections that foster trust and loyalty.
• Strategic Thinker: You combine analytical insight with forward thinking ideas to achieve results.
• Collaborative Partner: You thrive in dynamic environments and inspire teamwork across departments.
• Effective Communicator: You lead conversations with clarity and professionalism.
• Entrepreneurial Spirit: You embrace innovation and seek opportunities to grow the business.

Veterans and military spouses are encouraged to apply.

What You’ll Do

• Actively prospect and sell local catering business, coordinating efforts across the sales team.
• Design customized site visit experiences that convert prospects into loyal clients.
• Plan, coordinate, and service all booked catering events, ensuring flawless execution.
• Lead training programs for Catering Managers to enhance skills and performance.
• Develop and implement annual catering sales strategies, including promotions and targeted initiatives.
• Represent the brand at local events to attract new business and strengthen community ties.
• Analyze sales performance and refine strategies to achieve revenue goals.
• Collaborate with culinary and Food & Beverage teams to create innovative menus and wedding packages.
• Partner with Brand and Public Relations teams to optimize marketing efforts and third-party website presence.
• Oversee Delphi space management to maximize revenue potential and maintain compliance.
• Forecast catering revenues accurately and manage budgets effectively.
• Conduct pre- and post-convention meetings to ensure client satisfaction and encourage rebooking.
• Solicit client feedback and implement plans to improve survey response rates.
• Partner with Financial Services to ensure efficient credit and billing processes.
• Attend internal meetings and contribute to special projects as assigned.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Minimum six years of Catering Sales experience in a full-service hotel environment with a proven track record of success, preferred.
• Certified Meeting Planner (CMP) or Certified Professional in Catering and Events (CPCE) designation, preferred.
• Proficiency in Microsoft Office Suite and experience with Delphi or diagram-writing software (e.g., Social Tables).
• Extensive knowledge of hotel support departments and property management systems.
• Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Salary range for this position, based on experience, is $82,400.00 to $103,000.00. This position is eligible for a performance-based incentive program.

Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades.

We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.