Business Travel Sales Manager

Loews Hotels & Co; New York (NY); On-site; USD 74,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid sick days

Vacation, and Holidays

Paid Bereavement

Paid Personal Days

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Job summary

Loews Hotels & Co, headquartered in New York, seeks a motivated Sales Manager to drive revenue growth through strategic outreach and account management. You will build partnerships with key clients, execute sales initiatives, and contribute to achieving property revenue goals with proactive outreach and collaboration.

The role rewards relationship-building, results orientation, and a focus on exceptional service. Travel to meet clients and trade shows is expected.

Qualifications

• Minimum of two years of sales experience in hospitality.
• Experience developing and maintaining client relationships.
• Strong organizational and time-management skills.
• Strategic thinking to identify revenue opportunities.
• Proficiency in Microsoft Office Suite and CRM software.
• Bachelor’s degree in Business Administration, Marketing, Hospitality Management or related field preferred.
• Additional certifications in sales, marketing or hospitality are a plus.
• Willingness to travel frequently for sales calls, trade shows, and client meetings.

Responsibilities

• Implement strategic action plans for assigned market segments through targeted outreach, including calls, direct mail, and personal sales visits.
• Develop and maintain a dedicated account base aligned with hotel revenue objectives established by the Director of Sales.
• Consistently meet or exceed annual sales goals outlined in performance objectives.
• Build and sustain strong relationships with clients and prospects by responding promptly to inquiries and following up proactively on leads.
• Address all client correspondence and requests in a timely, professional manner, ensuring high levels of service and satisfaction.
• Diligently pursue and manage all assigned sales leads to maximize business conversion.
• Monitor local and national competitors to support effective positioning of Loews Hotels within the marketplace.
• Prepare and submit detailed weekly and monthly sales reports to the Director of Sales, highlighting activity, progress, and opportunities.
• Partner with department leaders to align sales initiatives with operational goals and enhance the overall guest experience.
• Uphold company ethics, confidentiality standards, and brand expectations while representing Loews Hotels professionally at all times.
• Stay current on hotel policies, procedures, and industry developments to ensure compliance and effectiveness in all sales activities.
• Perform additional duties as assigned in support of overall hotel and commercial objectives.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.

Skills

Sales experience

Client relationships

Organizational skills

Strategic thinking

MS Office / CRM

Bachelor’s degree preferred

Certifications a plus

Travel readiness

Education

Bachelor’s degree (preferred)

Tools

CRM software

Job description

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days
• Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Paid Personal Days
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Café while working
• Team Member Hotel Rates, other discounts, perks and more

Benefits are subject to eligibility and may vary by position.

We’re looking for a motivated and relationship-focused Sales Manager to help drive revenue growth and elevate the guest experience at Loews Hotels. In this role, you will build meaningful client partnerships, execute strategic sales initiatives, and contribute to the achievement of property revenue goals through proactive outreach and collaboration. This position is ideal for a hospitality professional who thrives on connection, results, and delivering exceptional service.

Who You Are:

• Effective Communicator: You clearly convey ideas and build strong, credible relationships with clients, peers, and hotel leadership.
• Results-Oriented Professional: You are driven to meet and exceed sales goals while maintaining a focus on long‑term revenue growth.
• Practical Problem Solver: You identify challenges quickly and implement thoughtful solutions that enhance client satisfaction and efficiency.
• Organized Multitasker: You manage multiple priorities with precision, maintaining accurate records and follow-through on all sales activities.
• Collaborative Team Player: You work seamlessly across departments, supporting shared goals and contributing to a positive team environment.

Veterans and military spouses are encouraged to apply.

What You’ll Do:

Sales Strategy & Account Management

Implement strategic action plans for assigned market segments through targeted outreach, including calls, direct mail, and personal sales visits.

Develop and maintain a dedicated account base aligned with hotel revenue objectives established by the Director of Sales.

Consistently meet or exceed annual sales goals outlined in performance objectives.

Client Relationship Development

Build and sustain strong relationships with clients and prospects by responding promptly to inquiries and following up proactively on leads.

Address all client correspondence and requests in a timely, professional manner, ensuring high levels of service and satisfaction.

Diligently pursue and manage all assigned sales leads to maximize business conversion.

Market Intelligence & Reporting

Monitor local and national competitors to support effective positioning of Loews Hotels within the marketplace.

Prepare and submit detailed weekly and monthly sales reports to the Director of Sales, highlighting activity, progress, and opportunities.

Collaboration, Compliance & Brand Representation

Partner with department leaders to align sales initiatives with operational goals and enhance the overall guest experience.

Uphold company ethics, confidentiality standards, and brand expectations while representing Loews Hotels professionally at all times.

Stay current on hotel policies, procedures, and industry developments to ensure compliance and effectiveness in all sales activities.

Perform additional duties as assigned in support of overall hotel and commercial objectives.

Other Responsibilities

Regular attendance in conformance with standards.

May be required to work varying schedules to reflect business needs.

Required to attend all mandatory training sessions and meetings.

Perform other duties as assigned.

Your Qualifications Include:

• Minimum of two years of sales experience in the hospitality industry or a related field, with demonstrated success meeting or exceeding sales goals.
• Experience developing and maintaining client relationships and executing sales strategies across multiple market segments.
• Strong organizational and time‑management skills with the ability to manage multiple accounts and priorities simultaneously.
• Strategic thinking and problem-solving capabilities to identify revenue opportunities and address challenges effectively.
• Proficiency in Microsoft Office Suite and relevant sales or CRM software.
• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field preferred.
• Additional certifications in sales, marketing, or hospitality are a plus.
• Willingness to travel frequently for sales calls, trade shows, and client meetings.

Salary range for this position, based on experience, is $73,600.00 to $92,000.00.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service.

We offer progressive benefits including paid parental leave, 401K matching and travel benefits and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco‑friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small.

Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades.

We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.