Director of Catering Operations, Patina Group West Coast

Delaware North Co; Los Angeles (CA); On-site; USD 120,000 - 161,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation and holidays

Paid parental bonding leave

Tuition/certification assistance

Friends-and-family discounts

Job summary

Patina Group, a subsidiary of Delaware North, is seeking a Director of Catering Operations to lead our West Coast catering and events portfolio in Los Angeles. You will drive strategic leadership, operational excellence, and financial performance across multiple cultural centers and venues.

The role oversees event execution, client satisfaction, labor management, profitability, and standardization while partnering with venue leadership, culinary, sales, and clients to deliver exceptional

Qualifications

• Minimum of 7 years of experience as a Director of Catering Operations or similar role in a large restaurant company.
• Familiar with Microsoft Office Suite and experience developing profit and loss statements.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.
• Catering experience preferred; Degree in hospitality or business management preferred.

Responsibilities

• Attract and retain a high-performing team and ensure team members follow procedures to maintain the security of all employees, guests, and company assets.
• Manage client relationships in a manner that is responsive to client needs while being mindful of return on investment.
• Review financial statements and performance data to determine areas needing cost reduction and program improvement.
• Provide solutions to operational issues from top-line sales to bottom-line profit targets.
• Establish standard operating procedures for front-of-house team members and ensure standard operating procedures in the back of house are followed.

Skills

Team leadership

Strategic planning

Client relationship management

Communication

Education

Hospitality or Business Management degree preferred

Tools

Microsoft Office

Profit and loss statements

Job description

The opportunity

Patina Group, a subsidiary of Delaware North, is hiring a Director of Catering Operations to join our West Coast team in Los Angeles, California. The Director of Catering Operations is responsible for the strategic leadership, operational execution, and financial performance of the company's catering and event business across multiple cultural centers and event venues. This role oversees all aspects of catering operations, including event execution, client satisfaction, labor management, profitability, venue utilization, and operational standardization.

The Director of Catering Operations will partner with venue leadership, culinary teams, sales personnel, and clients to deliver exceptional event experiences while driving revenue growth and operational excellence. This position serves as the principal leader for a catering business generating approximately $5 million in annual event revenue and is responsible for supporting the ongoing success and growth of existing cultural centers and event venues throughout the portfolio.

Pay

Minimum – Anticipated Maximum Base Salary: $119,500 - $161,300 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Attract and retain a high-performing team and ensure team members follow procedures to maintain the security of all employees, guests, and company assets
• Manage client relationships in a manner that is responsive to client needs while being mindful of return on investment
• Review financial statements and performance data to determine areas needing cost reduction and program improvement
• Provide solutions to operational issues from top-line sales to bottom-line profit targets
• Establish standard operating procedures for front-of-house team members and ensure standard operating procedures in the back of house are followed

More about you

• Minimum of 7 years of experience as a Director of Catering Operations or similar role in a large restaurant company
• Familiar with Microsoft Office Suite and experience developing profit and loss statements
• Ability to work flexible hours, including nights, weekends, and holidays as needed
• Catering experience preferredDegree in hospitality or business management preferred

Shift details

Days
Evenings
Holidays
M-F
Weekends
Events

Who we are

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$119500 per year