Director of Care Management & Care Coordination

UnityPoint Health; Des Moines (IA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Paid time off

401K matching

Dental and health insurance

Pet insurance

Job summary

UnityPoint Health is seeking a Director of Care Management to lead hospital and ambulatory care management programs, providing strategic direction and operational oversight across care settings.

You will guide RN Care Managers, RN Care Coordinators, and Licensed Social Workers, building partnerships with clinical leaders and community organizations to drive seamless care integration and reduce readmissions.

Qualifications

• Bachelor-level health care degree required (BSN or BSW).
• Current licensure in good standing to practice as a Registered Nurse or Licensed Social Worker.

Responsibilities

• Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
• Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
• Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
• Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
• Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
• Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.

Skills

Strategic leadership

Team leadership

Care management

Performance analytics

Stakeholder engagement

Cross-functional collaboration

Education

BSN

BSW

Tools

EMR systems

Job description

UnityPoint Health is seeking a Director of Care Management to lead hospital and ambulatory care management programs, providing strategic direction and operational oversight across care settings.

You will guide RN Care Managers, RN Care Coordinators, and Licensed Social Workers, building partnerships with clinical leaders and community organizations to drive seamless care integration and reduce readmissions.