Director of Care Management

American Case Management Association; Des Moines (IA); On-site; USD 120,000 - 180,000; Full time

Job summary

American Case Management Association in Des Moines, IA seeks a strategic leader to oversee Integrated Care Management programs across hospital and ambulatory settings. You will guide RN Care Managers, Care Coordinators, and Licensed Social Workers to deliver patient-centered care.

You will partner with clinical leaders and community organizations, drive process improvements to reduce readmissions and optimize length of stay, ensure regulatory compliance, and mentor staff while fostering a

Qualifications

• BSN or BSW or equivalent healthcare management education.
• Current licensure to practice as RN or LSW.
• 3–5 years of progressive leadership experience in Care Management, Population Health, or Healthcare Management.

Responsibilities

• Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
• Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
• Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
• Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
• Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
• Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.

Skills

Strategic leadership

Team leadership

Care management

Cross-functional collaboration

Education

BSN or BSW or equivalent healthcare management education

Job description

• Provide strategic leadership and operational oversight for Integrated Care Management (ICM) programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers to deliver high-quality, patient-centered care.
• Build strong partnerships with clinical leaders, community organizations, and cross-functional stakeholders to support seamless care integration.
• Drive process improvement initiatives focused on reducing readmissions, improving patient flow, optimizing length of stay, and enhancing care coordination outcomes.
• Ensure compliance with CMS, DNV, OSHA, OIG, and other federal and state regulatory requirements.
• Coach, mentor, and develop team members while fostering a culture of collaboration, accountability, and service excellence.
• Analyze clinical, operational, and financial performance metrics to support strategic growth, quality improvement, and organizational goals.

Education:

Bachelors of Science in Nursing (BSN), Bachelors of Social Work, (BSW) or equivalent education in health care management required

License(s)/Certification(s):

Current licensure in good standing to practice as a Registered Nurse or Licensed Social Worker

Experience:

3-5 years of progressive leadership experience in Care Management or Population Health or Healthcare Management required