Director of Business Intelligence & Insights

Chuck Latham Associates, Inc.; Phoenix (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Chuck Latham Associates, Inc. is seeking a highly analytical and customer-focused Business Intelligence & Insights Manager to lead and execute our BI initiatives in a hands-on leadership role.

You will manage a Data Analyst, build reports and dashboards, and deliver retailer, shopper, category, and customer insights to drive growth. The role blends technical analytics with stakeholder collaboration, data-driven decision making, and team leadership across our analytics function.

Qualifications

• Bachelor's degree in Business, Analytics, Marketing, Economics, Statistics, Data Science, or related field.
• 7+ years of experience in BI, Category Management, Retail Analytics, Shopper Insights, or related disciplines.
• Experience leading or mentoring analytics professionals.
• Strong customer-facing presentation and communication skills.
• Experience translating data into actionable business recommendations.
• Advanced Excel and PowerPoint proficiency.
• Demonstrated success partnering with commercial, sales, and leadership teams.

Responsibilities

• Lead the company's Business Intelligence and Insights function.
• Manage and develop the Data Analyst, ensuring high-quality analytics, reporting, and insight generation.
• Establish priorities, processes, KPIs, and reporting standards for the analytics team.
• Drive a culture of data-informed decision making across the organization.
• Identify opportunities to improve reporting efficiency, automation, and data accessibility.
• Build and maintain reports, dashboards, scorecards, and BI tools from the ground up.
• Develop and manage category, retailer, brand, product, and customer data structures.
• Create and maintain category hierarchies, subcategories, and reporting frameworks.
• Support data validation, quality assurance, and troubleshooting efforts.
• Write and maintain queries, calculations, and analytical models.
• Automate recurring reporting and support ad hoc requests.
• Ensure consistency and accuracy across datasets and reporting platforms.
• Maintain documentation and reporting procedures for knowledge transfer.

Skills

Advanced Excel

PowerPoint

Customer-facing communication

Data storytelling

Leadership

Education

Bachelor's degree in Business, Analytics, Marketing, Economics, Statistics, Data Science, or related field

Tools

Power BI

Tableau

SQL

Job description

Chuck Latham Associates, Inc. is seeking a highly analytical and customer-focused Business Intelligence & Insights Manager to lead and execute our BI initiatives in a hands-on leadership role.

You will manage a Data Analyst, build reports and dashboards, and deliver retailer, shopper, category, and customer insights to drive growth. The role blends technical analytics with stakeholder collaboration, data-driven decision making, and team leadership across our analytics function.