Director of AI & Production ML Strategy

Aptive Pest Control; Provo (UT); On-site; USD 170,000 - 230,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

EAP benefits

401K with employer match

Paid holidays

Paid time off

Advancement opportunities

Company culture

Job summary

Aptive Intelligent Pest Control in Provo, Utah, is seeking a Director of Artificial Intelligence to define Aptive's AI strategy, ship production models, and drive data-driven service optimization across markets.

The role demands 8+ years in data science/AI with 3+ years leading teams, strong Python/SQL, and production ML experience to translate analytics into measurable outcomes. This on-site executive role includes an opportunity to shape a rapidly growing organization.

Qualifications

• 8+ years in data science, machine learning, or AI, including 3+ years leading teams.
• A track record of ML systems in production that changed a business metric — you can explain the metric, the lift, and how you measured it.
• Depth in forecasting, optimization, or recommendation systems.
• Strong Python and SQL; fluency with a modern cloud data stack (Snowflake).
• Experience with LLM-based applications, and the judgment to know when they're the wrong tool.
• Ability to translate between executives and engineers, and to say no to low-value AI requests.
• Hands-on enough to review a colleague's model and debug a pipeline.

Responsibilities

• AI strategy and roadmap for the Technology organization, prioritized by business impact and sequenced against real data and platform readiness.
• The Pest Intelligence Center — evolving pest activity forecasting into proactive service planning across all markets.
• Applied ML in production: demand and pest-pressure forecasting, route and scheduling optimization, churn and retention modeling, dynamic pricing inputs, and lead qualification for our sales channels.
• Customer and technician-facing AI: contact center automation, agent assist, and decision support in the technician mobile experience.
• Team building — hiring and growing a team of ML and data scientists, and setting the standards, tooling, and review practices they work to.
• Partnership with Data Engineering on the warehouse and feature infrastructure these models depend on.
• AI governance: model monitoring, drift detection, bias review, data privacy, and a clear position on responsible use of customer data.

Skills

Data science

Machine learning

AI leadership

Python and SQL

Snowflake

LLM applications

Forecasting

Optimization

Cross-functional communication

Mentoring

Education

MS or PhD in quantitative field

Job description

Aptive Intelligent Pest Control in Provo, Utah, is seeking a Director of Artificial Intelligence to define Aptive's AI strategy, ship production models, and drive data-driven service optimization across markets.

The role demands 8+ years in data science/AI with 3+ years leading teams, strong Python/SQL, and production ML experience to translate analytics into measurable outcomes. This on-site executive role includes an opportunity to shape a rapidly growing organization.