Director of AI

Harnham; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Harnham is seeking a Director of AI to lead the adoption of artificial intelligence across a global business. The role shapes and executes the AI strategy, collaborating with executives overseeing Data and AI initiatives.

Responsibilities include expanding agentic capabilities, managing MCP strategy, and deploying AI solutions for omnichannel customer servicing. The role begins with contractor support and moves to building a focused team.

Qualifications

• Proven track record of delivering production AI systems.
• Hands-on experience in agentic AI and multi-model orchestration.
• Proficiency in Python.
• Experience with AI regulations relevant to agentic system design.
• Experience building and leading engineering teams.

Responsibilities

• Lead AI strategy and execution across a global business.
• Oversee agentic data product integrations and MCP strategy.
• Deploy AI solutions to enhance omnichannel customer servicing and inquiry resolution.
• Direct contractor support and scale the team by hiring ML/AI engineers.

Skills

Python

LangChain

LangGraph

Langfuse

Agentic AI

Multi-model orchestration

Agent communication

Team leadership

Tools

LangChain

LangGraph

Langfuse

Job description

The client is seeking a Director of AI to provide leadership and drive the adoption of artificial intelligence across a global business. This role will be responsible for shaping and executing the AI strategy in collaboration with the executive overseeing Data and AI initiatives. The position involves expanding agentic capabilities within an external data product, managing MCP strategy, integrations, and recommendations, as well as deploying AI solutions to enhance omnichannel customer servicing and inquiry resolution.

The successful candidate will have a proven track record of delivering production AI systems, with hands-on experience in agentic AI, agent harness engineering, multi-model orchestration, and agent-to-agent communication. Proficiency in Python and familiarity with tools such as LangChain, LangGraph, and Langfuse, as well as experience with both open-source and proprietary AI technologies, are important. The role also requires experience in managing and building engineering teams, along with a working knowledge of AI regulations relevant to agentic system design. Candidates with backgrounds in ML or software engineering and those at a staff-level individual contributor capacity may also be considered.

This opportunity offers direct support from the CEO for AI initiatives and the chance to build and lead a focused team aligned with a strategic roadmap. The role will begin with contractor support, transitioning to hiring machine learning and AI engineers as the team grows. The position is open to US citizens and green card holders, with no visa sponsorship available.