Director of AI-Native Delivery & Portfolio Outcomes

EPAM Systems Inc; Newtown (PA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

Flexible Spending Accounts (Healthcare

Short‑Term and Long‑Term Disability

Life and AD&D Insurance

Employee Assistance Program

LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Protec

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

Job summary

EPAM Systems, Inc. seeks a Director of AI‑Native Delivery Management to own delivery and commercial outcomes for a portfolio of AI‑native engagements. The role includes mentoring Senior AI‑Native Delivery Managers, shaping the practice playbook, and collaborating with client sponsors and account leadership.

The position emphasizes hands‑on leadership of complex engagements, governance of SLAs, and end‑to‑end delivery excellence across multiple concurrent projects.

Qualifications

• 10+ years in delivery management with direct ownership of fixed‑fee and/or output‑based (SLA) engagements

Responsibilities

• Own the definition and delivery of the solution and commercial outcome for a portfolio of 2‑4+ concurrent fixed‑fee and/or managed‑output AI‑native engagements
• Operate directly as the AI‑Native DM on the portfolio's most complex or highest‑risk engagements, while overseeing Senior AI‑Native DMs running the others
• Define deliverables and acceptance criteria, or the output SLA and its measurement cadence, for each engagement in the portfolio before a team is assembled
• Mentor and coach Senior AI‑Native Delivery Managers on the engagements they run
• Contribute engagement learnings into the practice's delivery playbook
• Provide input into AI‑Native DM and FDE hiring criteria and interview loops
• Escalate and resolve delivery risk within the portfolio, backstopping Senior DMs
• Manage the commercial health of the portfolio: margin attainment, SLA renegotiation cadence, and change‑order discipline
• Own C‑level client stakeholder relationships as the accountable escalation point above the Senior DMs

Skills

Delivery management

Stakeholder management

C‑level communication

Mentoring

Portfolio leadership

Commercial acumen

Job description

EPAM Systems, Inc. seeks a Director of AI‑Native Delivery Management to own delivery and commercial outcomes for a portfolio of AI‑native engagements. The role includes mentoring Senior AI‑Native Delivery Managers, shaping the practice playbook, and collaborating with client sponsors and account leadership.

The position emphasizes hands‑on leadership of complex engagements, governance of SLAs, and end‑to‑end delivery excellence across multiple concurrent projects.