AI-Native Delivery Director - Portfolio Lead

EPAM Systems Inc; Atlanta (GA); On-site; USD 180,000 - 320,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

Flexible Spending Accounts

Disability Insurance

Life Insurance

Employee Assistance Program

LinkedIn learning access

401(k) Matching

Paid Time Off

Identity Theft Protection

Pet Insurance

Employee Stock Purchase Program

Job summary

EPAM Systems, Inc. seeks a Director, AI-Native Delivery Management to own delivery outcomes for a portfolio of AI-native engagements. You will directly manage complex engagements and mentor Senior AI-Native Delivery Managers while shaping the practice's playbook, hiring criteria, and training materials.

You will drive the definition of deliverables, SLAs, and measurement cadences, ensuring profitable delivery and strong client sponsorship across executives and account leadership.

Qualifications

• 10+ years in delivery management with ownership of fixed-fee and/or SLA engagements.
• Ability to run multiple concurrent engagements while personally operating on at least one.
• Experience mentoring delivery managers and contributing to onboarding materials or playbooks.

Responsibilities

• Own definition and delivery of the solution and commercial outcome for a portfolio of 2-4+ concurrent AI-native engagements.
• Operate as AI-Native DM on complex/high-risk engagements and oversee others.
• Define deliverables, acceptance criteria, or output SLA for each engagement.
• Mentor Senior AI-Native Delivery Managers on engagements and managed-output discipline.
• Contribute learnings into the practice's delivery playbook and patterns.
• Provide input into hiring criteria and interview loops for delivery roles.
• Escalate and mitigate delivery risk within the portfolio.
• Manage portfolio margin, SLA renegotiation cadence, and change-order discipline.
• Own C-level client relationships as the accountable escalation point.

Skills

Delivery leadership

Portfolio management

C-level stakeholder mgmt

AI delivery tooling

Mentoring seniors

Commercial acumen

SLA/OD definition

Tools

Agile SDLC

AI software factory

Job description

EPAM Systems, Inc. seeks a Director, AI-Native Delivery Management to own delivery outcomes for a portfolio of AI-native engagements. You will directly manage complex engagements and mentor Senior AI-Native Delivery Managers while shaping the practice's playbook, hiring criteria, and training materials.

You will drive the definition of deliverables, SLAs, and measurement cadences, ensuring profitable delivery and strong client sponsorship across executives and account leadership.