Director, AI-Native Delivery & Portfolio Leadership

EPAM Systems Inc; McLean (VA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Savings Plan

Life and AD&D Insurance

Employee Discounts

Employee Learning & Development

Job summary

The Director, AI-Native Delivery Management at EPAM Systems, Inc. owns delivery and commercial outcomes for a portfolio of fixed-fee and managed-output AI-native engagements — including, where warranted, operating directly on the most complex ones — while mentoring Senior AI-Native Delivery Managers and contributing to the practice's playbook and hiring criteria.

They define deliverables and SLA patterns, escalate delivery risk, drive margin performance, and maintain direct C-level client

Qualifications

• 10+ years in delivery management with fixed-fee or output-based engagements.
• Ability to run multiple concurrent engagements while operating on at least one.
• Knowledge of agentic/AI-assisted delivery tooling and SDLC concepts.
• Hands-on technical depth and ability to contribute to deliverables.
• Experience mentoring other delivery managers and contributing to playbooks.
• Strong C-level stakeholder communication across multiple engagements.
• Commercial acumen with margin ownership across engagements.
• Ownership mindset to shape solutions on engagements operated.

Responsibilities

• Own delivery definition and commercial outcomes for 2-4+ engagements.
• Operate as AI-Native DM on complex/high-risk engagements.
• Define deliverables, acceptance criteria, and SLAs before team assembly.
• Mentor Senior AI-Native Delivery Managers on engagements.
• Contribute to the practice playbook, learning patterns, and onboarding.
• Escalate and resolve delivery risk while backing up Senior DMs.
• Manage portfolio margins, SLA renegotiation, and change-order discipline.
• Maintain C-level client sponsor relationships as the escalation point.

Skills

Delivery management

SLA management

Portfolio leadership

Mentoring

Stakeholder management

Commercial acumen

AI delivery tooling

Client relationship

Risk escalation

Job description

The Director, AI-Native Delivery Management at EPAM Systems, Inc. owns delivery and commercial outcomes for a portfolio of fixed-fee and managed-output AI-native engagements — including, where warranted, operating directly on the most complex ones — while mentoring Senior AI-Native Delivery Managers and contributing to the practice's playbook and hiring criteria.

They define deliverables and SLA patterns, escalate delivery risk, drive margin performance, and maintain direct C-level client