Director of AI Enablement — Scale & Impact (Remote)

Leena AI; United States; Remote; USD 160,000 - 220,000; Full time

Benefits offered by this job

Meaningful equity

Job summary

Leena AI is seeking a Director of Enablement to build and lead the Enablement function from the ground up, serving internal teams, customers, and partners. You will craft how teams deploy, configure, and adopt AI Colleagues through in‑product guides, self‑service, community, and docs.

You will own the AI knowledge engine and drive measurable outcomes at the intersection of B2B SaaS, AI, and enterprise delivery.

Qualifications

• BS or BA degree from an accredited university.
• 10 to 15 years in enablement, education services, professional services, or customer success at B2B SaaS.
• 5+ years leading enablement or education teams.
• Direct experience building an enablement or community program from scratch and scaling it across multiple audiences.
• Experience enabling system integrator or technology partners to deliver a SaaS platform.
• Demonstrated ability to influence senior stakeholders without formal authority.
• Hands‑on use of AI to scale enablement: agents or LLM workflows for content drafting and upkeep, AI search and answer bots over docs.

Responsibilities

• Define the enablement strategy across internal, customer, and partner audiences.
• Hire, develop, and manage the Enablement team; design org design and capacity.
• Provide guides, sandboxes, and playbooks for partners; define readiness criteria.
• Build in‑product guides, walkthroughs, and contextual help; enable self‑service learning.
• Own the AI‑first capture, synthesize, and publish loop for playbooks and docs.
• Grow customer and partner community; own documentation and the academy.
• Collaborate with Product, Design, Engineering, and Marketing to align enablement with product.
• Own OKRs tied to self‑service adoption, time to value, and partner go-lives.

Skills

Agentic AI

LLM-powered knowledge management

Partner ecosystem enablement

Digital adoption platforms

Community‑led growth

Education

BS or BA Degree

Tools

Pendo

WalkMe

Appcues

Userpilot

Mintlify

Gong

Job description

Leena AI is seeking a Director of Enablement to build and lead the Enablement function from the ground up, serving internal teams, customers, and partners. You will craft how teams deploy, configure, and adopt AI Colleagues through in‑product guides, self‑service, community, and docs.

You will own the AI knowledge engine and drive measurable outcomes at the intersection of B2B SaaS, AI, and enterprise delivery.