Director of AI-Enabled Tech Controls

Fairygodboss; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Chase seeks a Technology Support Director to drive modernization of technology controls within AI-enabled workflows, ensuring production stability and audit readiness across full stack technologies. You will set strategic direction, lead cross-functional teams, and advance controls-as-code with automated evidence and traceability.

You will shape governance for incident, problem, and change management, while embedding guardrails and responsible AI practices across the organization to improve

Qualifications

• 7+ years in IT operations or tech risk management.
• Experience with AI-enabled workflows and controls governance.
• Experience in large-scale tech environments (on-prem and cloud).

Responsibilities

• Lead tech control modernization to a product-based operating model.
• Define governance for AI-assisted workflows and auditability.
• Oversee incident, problem, and change management across systems.
• Develop controls-as-code patterns and automated evidence capture.
• Ensure observability and production health across full stack services.

Skills

AI risk & controls

ITIL

Observability

Cloud & on-prem

Tools

Jira

CI/CD tooling

Job description

Chase seeks a Technology Support Director to drive modernization of technology controls within AI-enabled workflows, ensuring production stability and audit readiness across full stack technologies. You will set strategic direction, lead cross-functional teams, and advance controls-as-code with automated evidence and traceability.

You will shape governance for incident, problem, and change management, while embedding guardrails and responsible AI practices across the organization to improve