Director of Advancement Services and Operations

Barry University; Miami Shores (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition assistance

Paid time off

Wellness programs

Job summary

Barry University is seeking a Director of Advancement Services and Operations to lead data governance, reporting, and systems management for fundraising and alumni engagement. You will oversee Raiser's Edge NXT, Almabase, Donor Connect, and related platforms, ensuring accurate, compliant, and actionable donor data.

This role is an in-person leadership position partnering across Advancement and IT to optimize technology and processes.

Qualifications

• Bachelor’s degree required – Field of study: computer science, programming, management information systems.
• Master’s degree preferred.
• 3-5 years relevant work experience required.
• Strong problem-solving abilities, an acute attention to detail, excellent organizational skills.
• Comprehensive knowledge of project planning, resource coordination, effective communication and team dynamics.
• Well-developed computer literacy with experience in word processing, spreadsheet and fundraising databases, advanced internet skills.
• Raiser's Edge and Microsoft Access experience preferred.
• High level written and oral communication skills with emphasis on report writing and strong editing skills.
• Fund Raising Professional with a good knowledge of philanthropy with an emphasis on cultivation, stewardship and solicitation.
• Knowledge of accounting, payouts, award amounts and fund balances.

Responsibilities

• Lead the development, maintenance, and optimization of reporting and analytics tools within Blackbaud Raiser's Edge NXT that support fundraising strategy, prospect management, and institutional decision‑making.
• Build dashboards, lists, and analytical reports that provide real‑time insights for internal and external stakeholders, leveraging RE NXT’s built‑in reporting and query tools.
• Provide data segmentation for reporting, mailings, and fundraising appeals.
• Automate and streamline data inputs, appends, updates, and exports through available workflow and automation tools.
• Enhance user access to data by developing intuitive reporting structures and promoting information self‑sufficiency across the Division.
• Provide data support for fundraising initiatives, including digital campaigns, crowdfunding, phonathons, and athletics‑related giving.
• Create and maintain documentation for data standards, reporting procedures, and system workflows.

Skills

Strong problem-solving

Attention to detail

Organizational skills

Communication

Team dynamics

Project planning

Resource coordination

Word processing

Spreadsheet skills

Education

Bachelor’s degree in computer science / MIS

Master’s degree preferred

3–5 years relevant work experience

Tools

Raiser's Edge

Microsoft Access

DonorSearch

LexisNexis

Almabase

GiveSmart

eTeamSponsor

Colleague

RE NXT reporting tools

Job description

Summary

The Director of Advancement Services and Operations supports the Associate Vice President in leading the data, systems, and operational infrastructure that underpins the University’s fundraising and alumni engagement efforts. The position oversees database administration, reporting, analytics, and systems management across platforms including, but not limited to, Ellucian CRM Advance, Blackbaud Raiser's Edge NXT, Almabase, Donor Connect, GiveSmart, eTeamSponsor, and Colleague. The Director ensures the accuracy, integrity, and governance of all advancement data while developing tools and processes that strengthen decision‑making and operational efficiency across the division. This role serves as a strategic partner in optimizing advancement technologies and maintaining a reliable, compliant, and data‑driven environment. In partnership with the Senior Director and Associate Vice President, the Director also leads day‑to‑day prospect and donor management operations - maintaining the prospect pipeline, supporting moves management, and delivering prospect research and donor analytics that advance the University's fundraising priorities. This is an In‑person position.

Essential Functions

1. Data Management, Reporting, and Analytics

Lead the development, maintenance, and optimization of reporting and analytics tools within Blackbaud Raiser's Edge NXT that support fundraising strategy, prospect management, and institutional decision‑making.

Build dashboards, lists, and analytical reports that provide real‑time insights for internal and external stakeholders, leveraging RE NXT’s built‑in reporting and query tools.

Provide data segmentation for reporting, mailings, and fundraising appeals.

Automate and streamline data inputs, appends, updates, and exports through available workflow and automation tools.

Enhance user access to data by developing intuitive reporting structures and promoting information self‑sufficiency across the Division.

Provide data support for fundraising initiatives, including digital campaigns, crowdfunding, phonathons, and athletics‑related giving.

Create and maintain documentation for data standards, reporting procedures, and system workflows.

2. Prospect & Donor Management

Administer the prospect and portfolio management tracking system, including assigning and removing prospect/relationship managers and maintaining the accuracy of portfolio assignments.

Manage the prospect pipeline - including unassigned and newly identified prospects - and partner with gift officers and leadership to advance moves‑management strategies.

Prepare and distribute prospect‑management dashboards, portfolio reviews, and reports for gift officers in advance of prospect strategy meetings.

Conduct prospect and donor research using tools such as DonorSearch, LexisNexis, Alumni Finder, and RE NXT wealth screening to assess philanthropic capacity, affinity, and inclination.

Prepare comprehensive donor and prospect profiles, briefings, and biographical summaries for the President, Vice President, and senior leadership.

Coordinate wealth‑screening, data‑append, and prospect‑identification projects, ensuring results are captured and actionable within the CRM.

In partnership with the Senior Director and Associate Vice President, develop, document, and continuously improve prospect and moves‑management processes.

Support donor stewardship by delivering the data, reporting, and analytics that inform personalized acknowledgment, recognition, and engagement.

3. Systems Administration, Data Governance, and Operational Infrastructure

Oversee the administration, integrity, and daily operation of the University Advancement CRM and related systems, ensuring accuracy, completeness, and timeliness of constituent data.

Monitor and manage all data imports, exports, integrations, and system workflows to maintain a clean, reliable, and audit‑ready database environment.

Partner with Information Technology to design, maintain, and enhance integrations between advancement systems (RE NXT, Almabase, GiveSmart, eTeamSponsor) and campus systems such as Colleague and Workday.

Provide oversight of gift processing, pledge documentation, and acknowledgement workflows, serving as a backup for gift entry when needed.

Evaluate system issues, enhancements, and data quality concerns; recommend corrective strategies; and collaborate with leadership to implement improvements.

Ensure adherence to data governance policies, industry best practices, and regulatory requirements (CASE and VSE) related to donor and constituent information.

Requirements/Qualifications

Bachelor’s degree required – Field of study: computer science, programming, management information systems.

Master’s degree preferred.

3-5 years relevant work experience required.

Strong problem‑solving abilities, an acute attention to detail, excellent organizational skills.

Comprehensive knowledge of project planning, resource coordination, effective communication and team dynamics.

Well‑developed computer literacy with experience in word processing, spreadsheet and fundraising databases, advanced internet skills.

Raiser's Edge and Microsoft Access experience preferred.

High level written and oral communication skills with emphasis on report writing and strong editing skills.

Fund Raising Professional with a good knowledge of philanthropy with an emphasis on cultivation, stewardship and solicitation.

Knowledge of accounting, payouts, award amounts and fund balances.

Benefits

Barry University offers a comprehensive benefits package to full‑time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Equal Opportunity Employer

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Institutional Background

Barry University is a private Catholic institution with a history of academic excellence. Founded in 1940 by the Adrian Dominican Sisters, Barry University now offers more than 100 undergraduate, master, professional, and doctoral degree programs.

Barry University provides a nurturing environment built on strong values, mutual respect, and collaborative service to the community. The University seeks to recruit and retain a diverse group of student‑centered faculty and staff who are dedicated to activities that enhance the quality of University life. The Barry experience fosters individual and communal transformation where learning leads to knowledge and truth, reflection leads to informed action, and a commitment to social justice leads to collaborative service.

Anti‑Discrimination Policy

Barry University does not discriminate on the basis of race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, gender expression, genetic information, familial status, marital status, pregnancy, age, disability status or veteran status. This policy applies to students, employees, applicants and trustees with respect to participation in any program, benefit, activity or student/employment opportunity offered by the University. Every member of the University community is expected to uphold this policy as a matter of mutual respect and fundamental fairness in human relations. Every student of this institution has a responsibility to conduct himself/herself in accordance with this policy as a condition of enrollment. Further, every University employee has an obligation to observe Barry University policies and implementation of federal and state law as a term of employment. No person shall be retaliated against for reporting violations or concerns about prohibited discrimination or bias through appropriate University channels.