Director of Advanced Metering & Utility Billing

City of Hollywood, FL; Florida; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

4-day work week

Pension plan

Paid holidays

Job summary

City of Hollywood seeks a professional to plan, direct, and coordinate AMI data integration, billing operations, and customer service. You will bridge field data with financial reporting, ensuring accurate invoicing and strong data integrity across utility services.

The role requires 5–7 years in utility operations with AMI/CDIS experience; supervisory leadership and strategic planning are essential. A four-day work week is offered along with competitive benefits.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field.
• 5–7 years progressive experience in utility operation/administration, municipal revenue, or smart meter data logistics; 3+ years supervisory in billing/data.
• Experience with AMI/AMR systems and CIS.
• MBA/MPA or PMP/CDM preferred.

Responsibilities

• Directs operation and maintenance of AMI mesh network and data management software.
• Ensures 99%+ read rate for monthly billing cycles.
• Oversees billing module setup and invoicing for Water, Sewer, Stormwater, and Sanitation.
• Leads Revenue Analysts and Customer Service teams to optimize performance.
• Responsible for grants and continuous improvement initiatives.

Skills

AMI experience

Supervisory leadership

Financial reporting

Data analysis

Stakeholder communication

Education

Bachelor’s degree in Finance/Accounting/Business Admin/IS

MBA/MPA/IS preferred

Tools

Tyler Munis

AMI/AMR systems

CIS (Billing/Customer Info Systems)

Billing software

Job description

City of Hollywood seeks a professional to plan, direct, and coordinate AMI data integration, billing operations, and customer service. You will bridge field data with financial reporting, ensuring accurate invoicing and strong data integrity across utility services.

The role requires 5–7 years in utility operations with AMI/CDIS experience; supervisory leadership and strategic planning are essential. A four-day work week is offered along with competitive benefits.