Director of ADR Growth & Business Development

American-Arbitration-Association; Chicago (IL); Hybrid; USD 97,000 - 110,000; Full time

Job summary

American Arbitration Association in Chicago is seeking a Director of Business Development and ADR Services to drive growth, promote dispute resolution services, and oversee arbitration and mediation case administration. The role blends strategic outreach with hands-on case management and requires strong speaking and presentation skills.

The position offers hybrid work within the Chicago area, a competitive compensation package, and incentives based on performance.

Qualifications

• Bachelor's degree in business, legal, or related discipline required.
• 3-5 years in business development, preferably in Legal Services.
• Strong presentation and communication skills (written and verbal).

Responsibilities

• Serve as primary case management contact with parties and mediators.
• Identify and pursue opportunities to grow AAA's ADR services.
• Develop strategic plans and pitches for potential clients.
• Deliver engaging presentations to stakeholder groups.
• Maintain and manage case information in the case management system.

Skills

Client relationships

Negotiation

Presentations

Sales

Strategic thinking

Communication

Education

Bachelor's degree in business, legal, or related discipline

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

American Arbitration Association in Chicago is seeking a Director of Business Development and ADR Services to drive growth, promote dispute resolution services, and oversee arbitration and mediation case administration. The role blends strategic outreach with hands-on case management and requires strong speaking and presentation skills.

The position offers hybrid work within the Chicago area, a competitive compensation package, and incentives based on performance.