Director of Admissions & Patient Access

Acadia Healthcare; Cincinnati (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Acadia Healthcare in Cincinnati is seeking a leadership-driven admissions professional to direct facility admissions activities and drive revenue-generating strategies. You will oversee evaluating, admitting, and coordinating with referral sources while ensuring patient safety and regulatory compliance.

The role requires a Bachelor’s in a social services field and 2+ years in healthcare admissions; a Master’s in social services or RN is preferred.

Qualifications

• Bachelor’s degree in a social services field is required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Skills

Leadership

Crisis management

Communication

Team collaboration

Education

Bachelor's degree in social services

Master's degree in social services or RN

Job description

Acadia Healthcare in Cincinnati is seeking a leadership-driven admissions professional to direct facility admissions activities and drive revenue-generating strategies. You will oversee evaluating, admitting, and coordinating with referral sources while ensuring patient safety and regulatory compliance.

The role requires a Bachelor’s in a social services field and 2+ years in healthcare admissions; a Master’s in social services or RN is preferred.