Director of Admissions & Partnerships (Long-Term Care)

Complete Care - Connecticut; Windsor (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Complete Care at Kimberly Hall North is seeking an Admissions Director to lead the admissions process, build referral partnerships, and support post-acute and long-term care services. The role emphasizes strong communication, team collaboration, and customer service in a fast-paced healthcare environment.

The ideal candidate has experience in skilled nursing, rehabilitation, hospital case management, healthcare marketing, admissions, or business development, with education and experience

Qualifications

• BS degree in marketing, social work, or human sciences is desirable.
• Prior sales and marketing experience.
• Proven success increasing SNF census.
• Strong relationships with hospital case managers, social workers, and discharge planners.
• Experience with Medicare, Managed Care, and insurance authorizations.
• Comfort reviewing clinical referrals to identify appropriate admissions.
• Ability to collaborate with nursing, therapy, and the interdisciplinary team.
• Strong communication with residents and families throughout the admission process.
• Willingness to participate in marketing, networking, community outreach, and hospital visits.
• Data-driven approach using referral conversion rates, occupancy trends, and length‑of‑stay metrics.

Responsibilities

• Responsible for managing, planning, and organizing the admission process.
• Apply sales and marketing principles when interacting with healthcare professionals including hospitals, home health agencies, case managers, area nursing homes, physicians in private practice for referrals.
• Provide daily updates to the facility and support team.
• Conduct facility tours for potential admissions.
• Welcome guest and family upon admission.
• Other duties as assigned by supervisor.

Skills

Sales experience

Marketing experience

Relationship management

Communication skills

Healthcare admissions

Education

BS degree in marketing, social work, or human sciences

Job description

Complete Care at Kimberly Hall North is seeking an Admissions Director to lead the admissions process, build referral partnerships, and support post-acute and long-term care services. The role emphasizes strong communication, team collaboration, and customer service in a fast-paced healthcare environment.

The ideal candidate has experience in skilled nursing, rehabilitation, hospital case management, healthcare marketing, admissions, or business development, with education and experience