Director of Admissions Operations

Georgetown University; Washington (District of Columbia); Hybrid; USD 67,000 - 127,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Tuition assistance

Job summary

Georgetown University''s Office of Undergraduate Admissions seeks an Associate Director of Administration and Operations to lead administrative and operational functions.

Reporting to the Dean of Admissions, you will supervise staff, oversee procurement, facilities, records, and systems, and coordinate with HR, Finance, IT, and other campus partners to ensure efficient admissions operations.

Qualifications

• Bachelor''s degree or equivalent combination of education and experience.
• Seven+ years of progressively responsible administrative or operational management experience.
• Demonstrated experience supervising professional and administrative staff.
• Experience managing office operations, business processes, and administrative services.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Demonstrated ability to manage multiple priorities and meet competing deadlines.
• Ability to exercise sound judgment and maintain confidentiality.
• Proficiency with Microsoft Office and enterprise administrative systems.

Responsibilities

• Direct the administrative operations and business functions of the Office of Undergraduate Admissions.
• Provide executive-level administrative support to the Dean of Admissions and Senior Associate Directors.
• Manages 2 direct reports and 4 indirect reports.
• Supervise administrative staff and oversee hiring, onboarding, performance management, and professional development.
• Develop, implement, and evaluate administrative policies, procedures, and operational practices.
• Oversee personnel administration, office operations, records management, procurement, facilities coordination, and administrative technology.
• Manage administrative projects and operational initiatives that support departmental priorities.
• Oversee the administrative resources that support recruitment activities, admissions programs, events, and strategic initiatives.
• Serve as the Office''s primary liaison with University administrative departments.
• Oversee procurement, contracts, vendor relationships, budget monitoring, and stewardship of administrative resources.
• Evaluate administrative processes and implement improvements that enhance service, efficiency, and compliance.

Skills

Bachelor''s degree or equivalent

7+ years administrative/operational mg

supervising staff

office operations management

communication skills

multitasking

confidentiality

Microsoft Office & enterprise systems

Education

Bachelor''s degree

Master''s degree (preferred)

Tools

Slate

Workday

Banner

Google Workspace

Microsoft Office applications

Job description

Georgetown University''s Office of Undergraduate Admissions seeks an Associate Director of Administration and Operations to lead administrative and operational functions.

Reporting to the Dean of Admissions, you will supervise staff, oversee procurement, facilities, records, and systems, and coordinate with HR, Finance, IT, and other campus partners to ensure efficient admissions operations.