Director of Admissions — Growth, Relationships & Transitions

Complete Care - New Jersey & PA; Neptune Township (NJ); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Career advancement opportunities

Job summary

Complete Care - New Jersey & PA seeks a dynamic Director of Admissions to grow census and guide families through important healthcare decisions, partnering with hospital partners, referral sources, residents and families. This role emphasizes relationship-building and service excellence.

As a leader on our admissions team, you will coordinate inquiry-to-admission processes, manage census reporting, and drive outreach with a focus on compassionate, patient-centered care and cross-functional

Qualifications

• Bachelor’s degree in health care administration or related field required.
• Minimum of 3 years’ experience in Admissions in a long-term care setting.
• Knowledge of Medicare and Medicaid.
• Strong interpersonal and customer service skills.
• Ability to work independently in a fast-paced environment or as part of a group.
• Proficient computer skills and experience with Point Click Care software.

Responsibilities

• Record inquiries, admissions and discharges and assist with census reports.
• Coordinate the inquiry-to-admission process and required paperwork.
• Notify facility representatives of admission updates.
• Maintain monthly census records and verify accuracy with Business Office.
• Provide information on referrals, admissions and discharges weekly or as requested.
• Collaborate with Social Security, Nursing and Business Office on bed availability.
• Evaluate referrals for admission candidacy and visit referrals when needed.
• Maintain close contact with referral sources and hospitals.

Skills

Interpersonal skills

Customer service

Marketing orientation

Census growth focus

Education

Bachelor’s degree in health care administration or related field

Tools

Point Click Care

Job description

Complete Care - New Jersey & PA seeks a dynamic Director of Admissions to grow census and guide families through important healthcare decisions, partnering with hospital partners, referral sources, residents and families. This role emphasizes relationship-building and service excellence.

As a leader on our admissions team, you will coordinate inquiry-to-admission processes, manage census reporting, and drive outreach with a focus on compassionate, patient-centered care and cross-functional