Director of Admissions — Drive Census Growth

Complete Care Management LLC; New Jersey; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Career advancement opportunities

Job summary

Complete Care is seeking a Director of Admissions to lead and grow our admissions team, guiding families through the care decision process with a focus on exceptional service. You will collaborate with hospital partners, referral sources, residents, families, and the interdisciplinary team to ensure a smooth transition into our center.

The role emphasizes leadership, relationship-building, and a proactive approach to census growth, with a commitment to outstanding customer service and community

Qualifications

• Bachelor’s degree in health care administration or related field.
• Minimum of 3 years’ experience in Admissions in a long-term care setting.
• Possess a passion for marketing and building census.
• Knowledge of medical insurance, Medicare and Medicaid.
• Strong interpersonal and customer service skills.
• Ability to work independently in a fast-paced environment or part of a group.
• Computer knowledge and using Point Click Care software.

Responsibilities

• Records information concerning inquiries, admissions and discharges and assists with daily census reports.
• Coordinates the inquiry process, facilitating admission assessment and the admission process including all required paperwork.
• Appropriately notifies facility representatives of admission updates.
• Keep a monthly record of census, matching numbers with the Business Office to ensure accuracy at the end of each month.
• Provide information on referral leads, admissions, and discharges on a weekly basis or as requested.
• Communicates effectively with the Social Security Department, Nursing and Business Office regarding bed availability.
• Evaluates referrals to determine admission candidacy, including visiting referrals at home or involved with community agency as appropriate.
• Maintain close contact with all referral sources.
• Notify hospitals of bed availability regularly.

Skills

Interpersonal skills

Customer service

Independent worker

PointClickCare

Education

Bachelor’s degree in health care administration

Tools

Point Click Care software

Job description

Complete Care is seeking a Director of Admissions to lead and grow our admissions team, guiding families through the care decision process with a focus on exceptional service. You will collaborate with hospital partners, referral sources, residents, families, and the interdisciplinary team to ensure a smooth transition into our center.

The role emphasizes leadership, relationship-building, and a proactive approach to census growth, with a commitment to outstanding customer service and community