Director of Administration & Documentation

Beacon Communities LLC; Boston (MA); Hybrid; USD 115,000 - 120,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Retirement planning with 401k match

100% Company‑Paid Life Insurance

Employee Assistance Program

Job summary

Beacon Communities LLC in Boston seeks a Director of Administration to oversee the creation, maintenance, and distribution of portfolio-wide property documents. You will develop templates and a formal workflow to ensure accuracy and compliance, collaborating with Development, Finance, and regional teams.

You will supervise staff, manage performance, and drive training on document use and updates, while enforcing policies and BRM values across the organization.

Qualifications

• Education: Bachelor of Arts or Science required.
• Experience: 8+ years of relevant work experience.
• Knowledge Area: Residential property management and housing compliance.
• Supervisory Experience: 2+ years of supervisory experience.
• Certifications: CPM, RPM, or other Property Management certification preferred.
• Travel: Travel to regional offices and property sites as necessary.

Responsibilities

• Establish and maintain templates for letters, leases, tenant plans, applications and management plans to ensure consistency and compliance.
• Develop and implement a formal workflow for document requests, including fact-finding, approval, and agency review.
• Review and update documents annually and as needed, with training for property teams.
• Establish an easy storage mechanism for property staff to access documents.
• Research programs and regulatory changes to guide document creation and compliance.
• Resolve BeaconHelp tickets and coordinate with other centers and team members.
• Lead, mentor, and manage staff with performance objectives and development plans.
• Adhere to company policies and promote BRM values and mission.

Education

Bachelor's degree

Job description

Beacon Communities LLC in Boston seeks a Director of Administration to oversee the creation, maintenance, and distribution of portfolio-wide property documents. You will develop templates and a formal workflow to ensure accuracy and compliance, collaborating with Development, Finance, and regional teams.

You will supervise staff, manage performance, and drive training on document use and updates, while enforcing policies and BRM values across the organization.