Director of Administration

CapMetro; Saint Cloud (MN); On-site; USD 120,000 - 180,000; Full time

Job summary

CapMetro seeks a Director of Administration to lead HR, Marketing & Communications, and Community Outreach & Mobility, partnering with the CEO and Executive Committee to guide administrative strategy. The role oversees labor relations, staffing, benefits, and records management, ensuring compliant, efficient operations and Pay Equity reporting across departments.

A four-year degree and six years of admin/management experience are required; strong leadership and collaboration are essential to

Qualifications

• Four-year degree in organizational development, business administration, public administration, or related field.
• Six years of administration and management experience or equivalent.
• Experience with employee relations and labor contracts is advantageous.

Responsibilities

• Manage and supervise staff; provide coaching, address performance concerns and discipline as appropriate.
• Oversee all Administration departments including Marketing & Communications, Community Outreach & Mobility, Human Resources.
• Maintain a visible presence to support Administration functions.
• Collaborate with management to review employee comments and concerns about processes and resources.
• Oversee labor relations program; administer labor contracts and personnel policies.
• Oversee grievance and disciplinary processes with HR Manager; assist in union negotiations.
• Provide leadership across Admin departments: talent acquisition, benefits, compensation and wellness; collaborate on staffing needs.
• Prepare and disseminate information on salaries and Pay Equity as required by law.
• Oversee records administration and reporting to agencies; manage budgets for Administration.
• Communicate professionally and maintain respectful working relationships with coworkers and customers.
• Perform other duties as assigned.

Skills

Staff management

Employee relations

Leadership

Communication

Budgeting

Education

Bachelor's degree in organizational development, business administration, public administration, or related field

Job description

Primary Objective of Position

The Director of Administration provides senior -level leadership, management and guidance to the organizations administrative departments of HR, Community Outreach & Mobility, Marketing & Communications. The Director of Administration is responsible for the overall success and strategic planning and success of these departments in partnership with the department managers. The Director of Administration acts as the liaison to the CEO and Executive Committee for the Administrative departments.

The Director of Administration is the designated Title VI Manager.

Essential Functions of the Position

Essential duties listed below are intended only as illustrations of the several types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related, or logical to the position.

• Management and Supervision of StaffManage employee performance; provide coaching and mentoring, address performance concerns and issue discipline as appropriate.
• Oversee all Administration departments and their initiatives for marketing and communication, community outreach and mobility training, human resources,
• Maintain a visible presence in support of all Administration department functions
• Communicate and collaborate with management staff to review and address employee comments, concerns and/or complaints regarding agency processes, procedures and/or resources.
• Oversees Metro Bus’s employee and labor relations program.Administers and manages administration of labor contracts and personnel policies.
• Oversees the grievance and disciplinary process in partnership with the HR Manager
• Partners with the HR Manager in the union negotiation process
• Provide overall leadership and guidance to Administrative departments; human resources, marketing and communication and community outreach functions by overseeing talent acquisition and retention, benefits, compensation, and wellness.Collaborates with executive leadership to understand the organization’s goals and strategy related to staffing, recruiting and retention.In collaboration with department heads, identifies staffing and recruiting needs.
• Prepares and disseminates information regarding employee salaries and benefits and Pay Equity as required by law.
• Oversee administration and maintenance of agency records following policy and record retention requirements; oversees submission of reports to the Minnesota Department of Labor, MnDOT, FTA and/or other entities as required.
• Develop, recommend and provide info relative to the Administration department budgets.
• Communicates courteously and professionally and maintains respectful working relationships with coworkers and customers in conducting job functions.
• Performs other duties and activities as assigned.

The job requires a four (4) year degree in organizational development, business administration, public administration, or related field of study and six (6) years of administration and management experience or an equivalent combination of education and experience.