Director of Academic Affairs Operations & Credentialing

Embry-Riddle; Daytona Beach (FL); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle is seeking a Director of Academic Affairs Operations to lead the operational support for Worldwide Academic Affairs. You will supervise three Faculty Credentialing Managers and oversee credentialing, course clearances, and records, while guiding data systems, accreditation documentation, and process improvements.

The role requires strong project management, stakeholder engagement, and the ability to align operations with university policies and accreditation standards across

Qualifications

• Master’s degree in Business Administration, Higher Education, Project Management, Organizational Leadership, or related field.
• Three+ years of progressively responsible experience in academic operations or project management, including leadership of projects or supervision of staff.
• Experience with faculty credentialing, academic records, accreditation, or related academic operations.
• Strong communication and stakeholder-engagement skills across senior leadership, deans, and cross-functional partners.
• Ability to improve workflows, processes, and operational effectiveness; meticulous with data confidentiality.

Responsibilities

• Provide leadership and accountability for operational functions supporting Worldwide Academic Affairs.
• Oversee faculty credentialing, course clearances, faculty records, data systems, and accreditation documentation.
• Manage portfolio of academic operations projects, including planning, timelines, risk management, and cross-functional coordination.
• Collaborate with deans, chairs, HR, scheduling, payroll, technology, and other stakeholders to ensure policy-aligned operations.
• Identify process improvements and communicate outcomes to academic leadership.

Skills

Leadership

Project management

Stakeholder engagement

Analytical thinking

Organizational skills

Data confidentiality

Education

Master’s degree

Tools

Microsoft Office

Workday

Campus Solutions

SharePoint

Knowledge Lake

Job description

Embry-Riddle is seeking a Director of Academic Affairs Operations to lead the operational support for Worldwide Academic Affairs. You will supervise three Faculty Credentialing Managers and oversee credentialing, course clearances, and records, while guiding data systems, accreditation documentation, and process improvements.

The role requires strong project management, stakeholder engagement, and the ability to align operations with university policies and accreditation standards across