Director, Occupational Health Operations

ModernMD Urgent Care; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ModernMD Urgent Care seeks a hands-on leader to run its expanding occupational health line. The role owns employer relationships, program operations, and the systems the business uses, directing a small team to execute against it across 11 sites.

You'll work with heads of training to translate employer requirements into clear operational standards and workflows, shaping automation and improvements across the network.

Qualifications

• 5+ years in healthcare operations or comparable multi-site services.

Responsibilities

• Own occupational health program operations across 11 sites, including DOT physicals and employer drug screening.
• Manage onboarding and account management for employer clients and service delivery.
• Directly oversee the Training Specialist and offshore administrative resource.

Skills

People management

Cross-functional communication

Business systems

Power Automate

Python scripting

EMR familiarity

Education

Bachelor's degree or equivalent experience

Tools

eClinicalWorks

Scheduling platforms

Job description

ModernMD Urgent Care seeks a hands-on leader to run its expanding occupational health line. The role owns employer relationships, program operations, and the systems the business uses, directing a small team to execute against it across 11 sites.

You'll work with heads of training to translate employer requirements into clear operational standards and workflows, shaping automation and improvements across the network.