Director, New Business & Underwriting Platform — Hybrid

John Hancock; Boston (MA); Hybrid; USD 127,000 - 236,000; Full time

Job summary

John Hancock is seeking a Lead Platform Owner for New Business & Underwriting to own the platform roadmap, delivery outcomes, and operational health across onboarding and underwriting of individual life insurance. In a Director-level role, you will partner with business, architecture, data, risk, and vendors to deliver measurable business outcomes while modernizing and simplifying the platform.

You will lead platform strategy, execution, and governance, driving AI-enabled capabilities,

Qualifications

• 10 to 15+ years of technology experience with platform leadership.
• 3 to 5+ years of people leadership for cross-functional teams.
• Experience in life insurance platform domains preferred.
• Strong stakeholder management and communication skills.
• Experience with Agile delivery in regulated environments.

Responsibilities

• Define and execute the platform roadmap for New Business & Underwriting.
• Lead the planning, prioritization, and execution across platform initiatives.
• Monitor platform performance and ensure operational health.
• Collaborate with architecture, data, risk, and vendors to deliver outcomes.
• Drive modernization and AI-enabled capabilities.

Skills

Platform leadership

Agile delivery

Stakeholder management

Regulated environments

AI-enabled solutions

Job description

John Hancock is seeking a Lead Platform Owner for New Business & Underwriting to own the platform roadmap, delivery outcomes, and operational health across onboarding and underwriting of individual life insurance. In a Director-level role, you will partner with business, architecture, data, risk, and vendors to deliver measurable business outcomes while modernizing and simplifying the platform.

You will lead platform strategy, execution, and governance, driving AI-enabled capabilities,