Director, AI-Driven Solutions & Governance

John Hancock

Boston (MA)

Hybrid

USD 129,000 - 223,000

Full time

14 days+

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Job summary

John Hancock in Boston is seeking a Director, Business Analysis & Solutions Governance to lead a team and shape the technology, process, and governance agenda for Private Markets Investment Management.

You will partner with senior leaders across Operations, Investment Management, Finance, Technology and Data to deliver governance, automation, analytics, and AI-enabled solutions that improve efficiency, scalability, and reporting across the investment lifecycle.

Qualifications

Bachelor's degree in finance, accounting, economics, business administration, information systems, or a related field.
MBA or relevant professional designation considered an asset.
10+ years of experience in private markets, asset management, investment operations, technology, or related fields.
5+ years in leadership roles managing teams and strategic initiatives.
Experience leading technology-enabled business transformation and change initiatives.
Strong understanding of private markets operations, accounting, investor servicing, and reporting.
Excellent stakeholder management, communication, and influencing skills.
Knowledge of technology solutions supporting the private markets investment lifecycle.
Experience with platforms such as Investran, Dynamo, DealGen, SimCorp Dimension, Great Plains, or similar solutions.
Experience with reporting, analytics, workflow automation, and data management tools.
Experience with Microsoft Power Platform, Copilot, and AI-enabled business solutions is desirable.

Responsibilities

Lead the development and execution of business analysis, technology strategy, and solutions governance initiatives that support Private Markets Investment Management priorities.
Partner with senior leaders across Operations, Investment Management, Finance, Technology, and Data to align technology investments, process improvements, and delivery priorities with business objectives.
Provide strategic ownership and oversight of platforms supporting the private markets investment lifecycle, including investment operations, fund accounting, portfolio management, investor servicing, reporting, and data management.
Establish governance processes to assess, prioritize, and manage projects, enhancements, resource allocation, risks, dependencies, and business outcomes.
Drive operational transformation through process optimization, automation, analytics, AI-enabled solutions, and improved user experience across the technology landscape.
Lead, coach, and develop a team of Business Analysts, fostering accountability, collaboration, innovation, continuous improvement, and talent development.