AVP, Life Insurance Sales Strategy & Support

John Hancock; Boston (MA); Hybrid; USD 120,000 - 208,000; Full time

Benefits offered by this job

Health benefits

Incentive programs

Paid time off and holidays

Job summary

John Hancock seeks an AVP, Life Insurance National Sales Desk to lead strategic support for our life insurance sales force. The role focuses on building and optimizing a world-class support model to drive multi-year growth, partner satisfaction, and sales performance.

You will guide talent development, training, and cross-team collaboration while governing licensing and regulatory requirements. Hybrid work in Boston supports dynamic market needs.

Qualifications

• BS/BA degree required.
• 5+ years of leadership in a sales org.
• 5+ years in inbound/outbound call operations and sales plan implementation.
• Life Insurance sales or sales support experience with strong business relationships.
• Strategic development of support models with internal/external focus.
• Agile and forward-thinking to drive process improvements.
• Strong communication, organizational, presentation and negotiation skills.
• Ability to manage multiple projects with deadlines.
• Extensive product and industry knowledge; licensing (Life/Health, Series 6, 26).
• Ability to work cross-teams with multiple stakeholders.

Responsibilities

• Develop and implement strategic plans to enhance Life Sales Support effectiveness.
• Recruit, retain, and develop top talent across External Wholesalers, National Accounts, and B2B.
• Lead directors, managers, and support professionals to meet department goals.
• Improve sales support processes for efficiency and better partner experiences.
• Collaborate with product, underwriting, marketing, analytics for cohesive GTM strategies.
• Lead sales training, licensing compliance, and curriculum development.
• Analyze performance metrics and present updates to senior management.
• Ensure quality and compliance in all partner and internal interactions.
• Engage with marketing and demos to refine materials and messaging.
• Participate in go-to-market processes and provide regulatory sales leadership.
• Co-design customized support models for new markets and partnerships.
• Deliver growth strategies aligned to company directives and sales plans.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Negotiation

Communication

Analytical thinking

Project management

Talent development

Licensing knowledge

Education

BS/BA Degree

Tools

Salesforce

Excel

PowerPoint

Job description

John Hancock seeks an AVP, Life Insurance National Sales Desk to lead strategic support for our life insurance sales force. The role focuses on building and optimizing a world-class support model to drive multi-year growth, partner satisfaction, and sales performance.

You will guide talent development, training, and cross-team collaboration while governing licensing and regulatory requirements. Hybrid work in Boston supports dynamic market needs.