Director, Middle Market Commercial Operations

UniVista Insurance Services; Miami (FL); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading insurance company in Miami is seeking an experienced Director of Commercial Operations to oversee the Middle Market Commercial Lines business. This role involves leading a team of agents, managing daily operations, and driving growth initiatives. Ideal candidates will have more than 5 years of experience in commercial lines, an active 2-20 General Lines License, and be bilingual in English and Spanish. Strong leadership, analytical skills, and a proven track record in the industry are essential.

Qualifications

• Active 2-20 General Lines License is REQUIRED.
• Proven experience as a Middle Market Commercial Account Manager or similar role.
• Strong expertise in commercial coverages, underwriting guidelines, and risk assessment.

Responsibilities

• Lead, mentor, and develop a high-performing team of commercial agents.
• Manage day-to-day operations of the commercial department.
• Analyze departmental performance to identify gaps and implement improvements.

Skills

Leadership

Negotiation

Analytical skills

Bilingual proficiency (English and Spanish)

Education

Active 2-20 General Lines License

5+ years of experience in Commercial Lines

Tools

CRM systems

Microsoft Office

Job description

A leading insurance company in Miami is seeking an experienced Director of Commercial Operations to oversee the Middle Market Commercial Lines business. This role involves leading a team of agents, managing daily operations, and driving growth initiatives. Ideal candidates will have more than 5 years of experience in commercial lines, an active 2-20 General Lines License, and be bilingual in English and Spanish. Strong leadership, analytical skills, and a proven track record in the industry are essential.