Director of Learning & CX Enablement (EMD)

Jazz Pharmaceuticals, Inc.; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jazz Pharmaceuticals, Inc. in San Francisco is seeking a Senior Learning & Development Partner to lead the strategic learning roadmap for the EMD franchise.

You will align capability building with brand priorities, medical education, and enterprise L&D goals to accelerate field performance. You will design scalable competency frameworks, partner with CRM learning and analytics teams, translate platform improvements into practical learning paths, and drive real-world impact across sales, medical

Responsibilities

• Set the strategic vision and multi-year learning roadmap for the EMD franchise, aligning capability building with brand priorities and L&D CoE goals.
• Design, rollout, and institutionalize role-based competency frameworks across EMD sales, medical affairs, and market access teams.
• Act as strategic partner for CRM learning and field enablement (e.g., Next-Gen Veeva Vault CRM), translating enhancements into high-adoption learning pathways.
• Collaborate with analytics teams to interpret customer data and field metrics, using real-world performance to identify skill gaps and shape learning interventions.
• Architect and embed scalable

Job description

Jazz Pharmaceuticals, Inc. in San Francisco is seeking a Senior Learning & Development Partner to lead the strategic learning roadmap for the EMD franchise.

You will align capability building with brand priorities, medical education, and enterprise L&D goals to accelerate field performance. You will design scalable competency frameworks, partner with CRM learning and analytics teams, translate platform improvements into practical learning paths, and drive real-world impact across sales, medical