Director, Learning & CX for Epilepsy & Movement Disorders (Remote)

Jazz Pharmaceuticals, Inc.; United States; Remote; USD 196,000 - 294,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k retirement plan

Flexible paid time off

Discretionary annual bonus

Job summary

Jazz Pharmaceuticals, Inc. seeks a Director of Learning & Development & CX Lead for Epilepsy & Movement Disorders to drive learning strategy across sales, medical affairs, and market access, and to align customer experience initiatives with enterprise capabilities.

You will lead a team of senior training managers, partner with analytics, and champion digital learning, AI coaching, and mobile microlearning to accelerate field readiness and business growth.

Qualifications

• Bachelor’s degree in business, life sciences, education, instructional design, or related field.
• 10+ years of progressive experience in learning & development, sales training, commercial capability building, or commercial excellence within the pharmaceutical or biotechnology industry.
• 6–8 years of direct people management experience, with proven success leading and coaching experienced leaders (Senior Training Managers, Associate Directors, or equivalent).
• Demonstrated experience developing training curricula across commercial sales, market access, and medical affairs field forces.

Responsibilities

• Lead EMD L&D strategy across sales, medical affairs, and market access.
• Develop and govern learning frameworks and role-based capabilities across teams.
• Oversee CRM training strategy and adoption of digital learning tools.
• Partner with analytics to guide data-driven learning needs and outcomes.
• Manage a team of Senior Training Managers and Associate Directors.

Skills

Adult learning theory

Instructional design

CRM training

Agile

Data-driven learning

Change leadership

Education

Bachelor’s degree in business, life sciences, education, instructional design, or related field

Tools

Veeva CRM

Veeva Vault

Job description

Jazz Pharmaceuticals, Inc. seeks a Director of Learning & Development & CX Lead for Epilepsy & Movement Disorders to drive learning strategy across sales, medical affairs, and market access, and to align customer experience initiatives with enterprise capabilities.

You will lead a team of senior training managers, partner with analytics, and champion digital learning, AI coaching, and mobile microlearning to accelerate field readiness and business growth.