Director, Knowledge Management & Practice Enablement

Jackson Lewis P.C.; Seattle (WA); On-site; USD 207,000 - 263,000; Full time

Benefits offered by this job

Medical, dental, vision, life and AD&D

401(k) retirement plan

Flexible Spending & Health Savings

Paid holidays, vacation and sick time

Employee assistance program

Job summary

Jackson Lewis P.C. seeks a Director of Knowledge Management to lead a team of KMAs, driving a firmwide strategy that transforms legal expertise into reusable assets and improves attorney productivity.

The role partners with practice, industry, innovation, technology, and governance to elevate knowledge resources and service delivery. The position reports to senior operations leadership and focuses on content governance, process quality, and collaboration across practice groups to sustain

Qualifications

• J.D. degree required.
• 6+ years’ experience as an employment litigator and/or knowledge management attorney, preferably with a balance of experience as a practicing litigator.
• Minimum of 3+ years’ experience leading a team of attorneys with strong leadership and people-management skills.
• Demonstrated ability to lead knowledge management, practice enablement, legal operations, innovation, technology adoption, or related attorney-facing initiatives.
• Experience developing or overseeing legal content, model documents, practice resources, playbooks, training materials, or workflow tools for practicing attorneys.
• Familiarity with legal technology, enterprise search, document automation, generative AI, or other tools that support attorney productivity and legal service delivery.

Responsibilities

• Lead the KM team in developing and executing a firmwide knowledge strategy aligned with practice, industry, client service, and business priorities.
• Partner with leaders to align KMA efforts with firmwide goals and to standardize work product and practice playbooks.
• Oversee content creation across practice and industry groups, including model documents and checklists.
• Ensure accuracy and currency of intranet content and knowledge libraries.
• Collaborate with IT, Innovation, and other stakeholders to promote adoption of knowledge tools and AI-enabled delivery.

Skills

Knowledge management

Team leadership

Change management

Communication skills

Writing/editing

AI awareness

Education

J.D. degree

Tools

Enterprise search

Document automation

Job description

Jackson Lewis P.C. seeks a Director of Knowledge Management to lead a team of KMAs, driving a firmwide strategy that transforms legal expertise into reusable assets and improves attorney productivity.

The role partners with practice, industry, innovation, technology, and governance to elevate knowledge resources and service delivery. The position reports to senior operations leadership and focuses on content governance, process quality, and collaboration across practice groups to sustain