Director, Key Accounts

Azenta, Inc.; United States; Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Director of Key Accounts to lead strategic relationships with top pharma and biotech companies. This pivotal role focuses on achieving sales goals, driving growth in the Genomics sector, and ensuring client satisfaction through tailored solutions. The ideal candidate will possess a strong background in sales management, a consultative approach, and the ability to work collaboratively across teams. With a focus on innovation and customer-centric strategies, this role offers a unique opportunity to make a significant impact in a dynamic and fast-paced environment, while also enjoying the flexibility of a home office setup.

Qualifications

• 5+ years managing a sales team and 7+ years in Genomics commercial roles.
• Proven track record in meeting/exceeding sales goals in pharma/biotech.

Responsibilities

• Achieve sales goals by developing and maintaining customer relationships.
• Drive growth in the Genomics business through strategic account management.

Skills

Sales Management

Client Relationship Management

Strategic Account Planning

Business Acumen

Analytical Skills

Communication Skills

Consultative Selling

Education

Bachelor's Degree in Biology or Life Sciences

Tools

SalesForce

Job description

Company Overview

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

Azenta Life Sciences is a global leader in the life sciences space with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

How You’ll Add Value…

The Director of Key Accounts is the primary relationship owner for a portfolio of top pharma/biotech accounts. The qualified candidate will be responsible for building and maintaining strong business relationships, developing and executing strategic account plans, and coordinating with internal teams to deliver solutions that meet clients' needs. They generate revenue by ensuring client satisfaction and driving retention, renewals, and expansion of new or existing business.

What You’ll Do…

• Achieve annual sales goals within defined key accounts through the development, maintenance, and enhancement of customer relationships. Accounts may include the leading Pharmaceutical Companies and Biotech Companies within the United States.
• Drive growth of the Genomics business by developing and successfully executing account management strategies.
• To perform continuous account mapping, identify and sell effectively to decision-making units in a solution-oriented team selling approach.
• To constantly monitor and assess market dynamics, RFP/RFI opportunities, competitive activities, business risks, and opportunities, report findings to the organization, and address them through tailored tactical sales plans.
• To organize and conduct business reviews and capabilities presentations to existing and potential new customers.
• Work as part of a nimble team and collaborate closely with internal stakeholders with the ultimate goal of bringing value to the customer that leads to revenue growth.
• Work cross-functionally with Regional Sales, Sales Specialists, Technical Support, and Corporate Development ensuring effective collaboration of resources to deliver on client needs.

What you will Bring…

• Bachelor's Degree required (Biology or Life Sciences)
• 5+ years managing a sales team
• 7+ years of relevant Genomics experience in a commercial role
• 2+ years of proven track record in meeting/exceeding sales goals selling to pharma/biotech accounts
• Demonstrates keen business acumen, sound decision-making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing client relationships
• Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with key stakeholders of internal and external organizations
• Experience logging opportunities, tasks, and events within a CRM (I.e. SalesForce or similar)
• Must have a valid US driver’s license

Working Conditions/ Schedule

• Willing and able to travel overnight as required (up to 50% of time depending on territory)
• Home office based, on the East Coast

EOE M/F/Disabled/VET