Director, IT Vendor Management - Remote/Hybrid Leader

Stanley Black & Decker; Charlotte (NC); Hybrid; USD 134,000 - 232,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Vision benefits

401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Discounts on Stanley Black & Decker®工具

Job summary

Stanley Black & Decker seeks a Director of IT Vendor Management to lead the IT Vendor Management Office from a hybrid role in Charlotte, NC. You will drive governance, scorecards, and cost optimization across the IT vendor portfolio, collaborating with Finance, Legal, Security, and Global Sourcing.

The role requires 8+ years in IT vendor management, a broad understanding of software, cloud, and managed services, and strong stakeholder influence to deliver strategic, compliant vendor decisions.

Qualifications

• 8+ years of progressive experience in IT vendor management, strategic sourcing, procurement, supplier management, or related technology leadership roles.
• Strong understanding of IT vendor categories, including software, infrastructure, cloud, managed services, and professional services.
• Experience with vendor scorecards, service reviews, KPI/SLA management, issue resolution, and continuous improvement.
• Strong analytical, organizational, and problem-solving skills, with the ability to translate data into actionable recommendations.
• Strong communication and influencing skills, with the ability to work effectively across functions and levels.

Responsibilities

• Lead the day-to-day operation and ongoing maturity of the IT Vendor Management Office.
• Drive consistency, rigor, and transparency across the vendor management lifecycle, including intake, onboarding, governance, performance management, renewal support, and offboarding.
• Support vendor segmentation and governance models based on strategic importance, cost, quality, speed, risk and business criticality.
• Collaborate with Global Sourcing, Legal, Security, Compliance, Risk, and Finance to ensure vendor decisions are commercially sound, contractually robust, secure, and compliant.
• Oversee vendor governance processes across the IT portfolio to ensure appropriate oversight based on vendor criticality, spend, risk, and business impact.
• Implement and maintain vendor scorecards, KPIs, SLAs, and review cadences to monitor performance, service quality, risk, and value delivery.
• Identify opportunities for cost optimization, improved commercial terms, service improvements, and operational efficiencies across the vendor portfolio.
• Partner with IT and Business stakeholders to understand service needs, operational priorities, and vendor-related challenges.
• Help ensure vendors operate in accordance with company policies, contractual obligations, cybersecurity requirements and applicable compliance standards.
• Maintain governance controls, escalation paths, and documentation practices for vendor-related issues and risks, escalating material vendor risks, performance concerns, and compliance gaps to leadership as appropriate.
• Partner with Finance and Global Sourcing to support budgeting, forecasting, vendor planning, renewals, and spend visibility across the IT vendor portfolio.

Skills

Vendor management

Strategic sourcing

Procurement

KPI/SLA management

Data analysis

Cross-functional collaboration

Education

Bachelor’s degree in Information Technology / Business Administration / Supply Chain / Finance

Job description

Stanley Black & Decker seeks a Director of IT Vendor Management to lead the IT Vendor Management Office from a hybrid role in Charlotte, NC. You will drive governance, scorecards, and cost optimization across the IT vendor portfolio, collaborating with Finance, Legal, Security, and Global Sourcing.

The role requires 8+ years in IT vendor management, a broad understanding of software, cloud, and managed services, and strong stakeholder influence to deliver strategic, compliant vendor decisions.