Director - IT Store Applications

Family Dollar; Chesapeake (VA); On-site; USD 172,000 - 194,000; Full time

Job summary

Family Dollar seeks a Director of IT Store Applications to lead strategy and execution for all store operations technologies, including POS, inventory, and labor management. You will partner with senior leaders to drive scalable, secure solutions across a large retail organization.

Ideal candidates bring 10+ years in IT with cross-functional leadership, and a proven track record transforming enterprise-scale programs in retail.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• 10+ years of progressive IT experience, with 5+ years of managing large, cross functional teams or projects in a retail environment.
• Strong understanding of retail systems (POS, ERP, CRM, inventory, supply chain).
• Proven experience leading enterprise-scale transformation initiatives.
• Ability to positively influence key stakeholders and senior level leadership.

Responsibilities

• Develop and execute multi-year technology roadmaps for store applications.
• Align IT strategy with enterprise priorities to deliver measurable business value.
• Evaluate and implement modern technologies to simplify processes and improve efficiency.
• Ensure initiatives are delivered on time, within scope, and within budget while maintaining security.
• Serve as a strategic technology partner to senior leaders across store operations and field leadership.
• Build and lead a high-performing IT team and manage relationships with vendors and partners.

Skills

Leadership

Stakeholder management

Strategic planning

Retail systems knowledge

Communication

Influence

Education

Bachelor's degree in Computer Science

Master’s degree preferred

Tools

Triversity POS

RMS

Workday

Lawson

Job description

"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship."

" This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. "

The Director, IT Store Applications is responsible for leading the strategy, roadmap development, and execution of technology initiatives supporting all store operation functions including POS, inventory management, handheld devices, labor management etc. This role plays a critical part in ensuring that technology capabilities enable business agility, operational efficiency, and scalability across a large, complex retail organization.

The ideal candidate combines strong technology leadership, program delivery expertise, and business partnership skills to drive impactful solutions in a fast-paced and highly dynamic environment. This leader will champion a culture that emphasizes simplicity, speed of execution, collaboration, accountability, and transparency.

Principal Duties & Responsibilities:

• Develop and execute multi-year technology roadmaps for all applications supporting stores, store operations and field organization.

• Align IT strategy with enterprise priorities, ensuring initiatives deliver measurable business value and support long-term scalability.

• Evaluate and implement modern technologies and platforms that simplify processes and improve operational efficiency.

• Ensure initiatives are delivered on time, within scope, and within budget , while maintaining high standards for quality and security.

• Serve as a strategic technology partner to senior leaders across store operations and field leadership.

• Foster strong relationships with functional leaders to ensure alignment between IT delivery and business priorities.

• Translate business needs into technology solutions that enable productivity, automation, and data-driven decision making.

• Ensure compliance with corporate governance, regulatory requirements, and security standards.

• Build and lead a high-performing team of IT professionals and delivery partners.

• Display and promote behaviors including accountability, simplicity, speed, empowerment and transparency.

• Manage relationships with key technology vendors, system integrators, and consulting partners.

• Key Success Metrics include:

• Successful delivery of strategic roadmap initiatives.

• Improved operational efficiency and system reliability in Store Applications.

• High stakeholder satisfaction across stores and Field.

• Effective cost management and ROI from technology investments.

• Development of a high performing, engaged IT team.

Position Requirements:

• Office work environment, 40+ work hours per week

• On Call Support

Minimum Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).

• 10+ years of progressive IT experience, with 5+ years of managing large, cross functional teams or projects in a retail environment.

• Strong understanding of retail systems (POS, ERP, CRM, inventory, supply chain).

• Proven experience leading enterprise-scale transformation initiatives.

• Ability to positively influence key stakeholders and senior level leadership.

• Ability in developing, presenting and communicating technical concepts to varying audiences.

• Possesses a high amount of sense of urgency as well as the ability to motivate a team towards achieving results in a dynamic environment

• Triversity POS, RMS, Workday and Lawson knowledge highly preferred

“Projected Salary Range: $172,000 - $193,500”.

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

IT PMO

Family Dollar