Director, IT Portfolio & Delivery Management

Sound Transit; Seattle (WA); Hybrid; USD 160,000 - 276,000; Full time

Benefits offered by this job

Health Benefits

Retirement Plans

Paid Time Off

Parental Leave

Tuition Reimbursement

ORCA Card

Pet Insurance

Job summary

Sound Transit seeks an experienced leader to head the IT Project Portfolio Management Office, guiding enterprise portfolio, program, and project management, quality assurance, and IT controls. You will standardize practices, build partnerships across the agency, and align IT delivery with the SEIP framework to maximize value.

You will drive governance, performance metrics, and cross‑department planning while managing a skilled delivery workforce in a fast‑growing, hybrid environment in Seattle.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Management, Information Systems, Engineering, or closely related field.
• Eight years hands-on experience in senior level IT project/program positions.
• Six years of leadership, budgetary, planning and workforce management experience.
• Project Management Professional certification (PMP) or PgMP.

Responsibilities

• Leads the IT Project Portfolio Management Office (PPMO) by providing enterprise oversight of portfolio, program, and project management services, quality assurance, and IT business controls.
• Evolve portfolio, program, and project management capabilities by standardizing processes, strengthening controls, and maturing skills to improve delivery outcomes and business value.
• Builds and sustains strategic partnerships across the agency to support cross‑department planning, demand alignment, and a customer‑centric, service‑oriented approach.
• Aligns IT delivery with the System Expansion Implementation Program (SEIP) by ensuring IT initiatives are planned, resourced, and managed within the agency’s overall delivery framework.
• Leads enterprise technology investment governance by aligning intake, demand, prioritization, and resourcing to ensure effective use of agency resources.
• Develops and matures portfolio management practices to manage project selection, dependencies, and sequencing across strategic programs.
• Establishes a culture of performance management and continuous improvement by defining metrics, monitoring outcomes, and refining portfolio and delivery services.
• Defines and enforces project controls and quality assurance standards to ensure consistent management of scope, schedule, cost, risk, and resource utilization.
• Provides executive‑level portfolio insight and reporting including backlog, status, risk, timelines, and financial performance to support informed decision‑making.
• Leads and develops staff by coaching, training, motivating teams, and managing performance and employee relations.

Skills

Enterprise Portfolio Management

Program/Project Management

Leadership

Stakeholder Management

Governance & Controls

Delivery Standards

Education

Bachelor’s degree in Computer Science / IT / IS / Engineering

Tools

ServiceNow

PMBOK-aligned methods

Job description

Sound Transit seeks an experienced leader to head the IT Project Portfolio Management Office, guiding enterprise portfolio, program, and project management, quality assurance, and IT controls. You will standardize practices, build partnerships across the agency, and align IT delivery with the SEIP framework to maximize value.

You will drive governance, performance metrics, and cross‑department planning while managing a skilled delivery workforce in a fast‑growing, hybrid environment in Seattle.