Director - IT PMO and Agile Delivery

ALSAC/St. Jude Children's Research Hospital; United States; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Core Medical Coverage

401K with 7% Employer Contribution

Exceptional Paid Time Off

Maternity / Paternity Leave

Education Assistance

Enterprise Learning and Development

Job summary

ALSAC, supporting St. Jude Children’s Research Hospital, seeks a Director of Technology Delivery & Portfolio Management to shape and drive Agile delivery, PMO, and Sourcing Integration strategy across technology teams.

This leader will align investments with mission priorities, oversee the capital budget, and advance an enterprise Agile culture. The role requires 8+ years leading technology delivery, strong governance, and collaboration with senior stakeholders to optimize complex portfolios and

Qualifications

• Bachelor's degree in information systems, Computer Science, Data Analytics, Information Technology, or a related field.
• 8+ years of progressive leadership experience in technology delivery, Agile transformation, PMO leadership, or related disciplines.
• Strong understanding of application development, systems integration, databases, and enterprise technology environments.
• Demonstrated experience leading Agile, Project Management, Portfolio Management, and PMO functions within a complex organization.
• Excellent communication, presentation, stakeholder management, and relationship-building skills.

Responsibilities

• Lead the strategy, execution, and continuous improvement of Agile Delivery, PMO, and Sourcing Integration functions.
• Oversee the technology portfolio, including budget, scope, schedule, quality, stakeholder satisfaction, and business value realization.
• Direct coordination and oversight of external technology service providers and vendor management.
• Establish and improve technology delivery methodologies, frameworks, tools, and best practices to drive efficiency and quality.

Skills

Agile leadership

Stakeholder management

Strategic thinking

Communication

Leadership experience

Education

Bachelor's degree in information systems, CS, data analytics, IT, or related field

Tools

CI/CD

Job description

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game‑changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.

Job Description

The Director, Technology Delivery & Portfolio Management is responsible for shaping and executing the strategy for Agile Delivery, Sourcing Integration, and the Technology Project Management Office (PMO) to enable and continuously improve technology delivery across ALSAC.

This leader drives Agile transformation, portfolio governance, project execution excellence, and vendor service delivery while ensuring technology investments align with organizational priorities and mission outcomes.

This role oversees technology delivery across both product and project-based operating models, manages the Technology Capital Budget, and partners across the enterprise to advance an Agile culture, strengthen delivery capabilities, and evolve delivery practices to meet emerging business and AI-driven opportunities.

Essential Job Functions

Lead the strategy, execution, and continuous improvement of Agile Delivery, Project Management Office (PMO), and Sourcing Integration functions.

• Direct Agile delivery practices across the technology division, including Agile team leadership, methodology development, process optimization, tool adoption, and impediment resolution.
• Oversee the Technology PMO and ensure successful delivery of the technology project portfolio, including budget, scope, schedule, quality, stakeholder satisfaction, and business value realization.
• Manage the enterprise technology portfolio, including project prioritization, resource allocation, budget oversight, dependency management, benefits realization, and portfolio reporting.
• Utilize portfolio management disciplines and governance frameworks to align technology initiatives with organizational objectives and maximize value delivery.
• Direct coordination and oversight of external technology service providers, ensuring performance against contracted service levels, delivery standards, methodologies, and operational expectations.
• Partner with Vendor Management and Service Management functions to proactively address escalations, risks, and service delivery issues.
• Establish, measure, and continuously improve technology delivery methodologies, frameworks, tools, and best practices to drive consistency, efficiency, and quality outcomes.
• Champion Agile principles, a growth mindset, and continuous improvement across Technology Services and the broader ALSAC enterprise.
• Lead Agile communities of practice, coaching initiatives, workshops, and training programs to advance organizational Agile maturity.
• Manage complex technology initiatives involving multiple business units, teams, vendors, and stakeholders.
• Oversee the Technology Capital Budget and provide insight into investment planning, forecasting, and financial performance.
• Partner with the Senior Vice President/CIO on strategic planning, operational leadership, and departmental initiatives.
• Coordinate divisional reporting and executive-level presentations for senior leadership and the Board of Directors.
• Support divisional communications, planning activities, employee engagement programs, recognition events, and annual technology summits.
• Help evolve ALSAC's technology delivery model to effectively leverage emerging technologies, including AI-enabled capabilities, while delivering critical day-to-day business priorities.

Job Requirements

• Bachelor's degree in information systems, Computer Science, Data Analytics, Information Technology, or a related field.
• Eight (8) or more years of progressive leadership experience in technology delivery, project management, Agile transformation, PMO leadership, or related disciplines.
• Strong understanding of application development, systems integration, databases, and enterprise technology environments.
• Demonstrated experience leading Agile, Project Management, Portfolio Management, and PMO functions within a complex organization.
• Deep knowledge of Agile principles, frameworks, methodologies, and organizational transformation practices.
• Working knowledge of Agile engineering practices, including Continuous Integration (CI), Continuous Delivery (CD), and modern software delivery approaches.
• Proven ability to lead high-performing teams, influence across all organizational levels, and drive strategic initiatives to successful completion.
• Experience managing large, complex portfolios and multiple enterprise initiatives simultaneously.
• Strong business process improvement skills using Lean, Six Sigma, Agile, or similar methodologies.
• Excellent communication, presentation, stakeholder management, and relationship-building skills.
• Demonstrated ability to balance strategic thinking with operational execution while delivering measurable business outcomes.
• Proven ability to foster collaboration, accountability, innovation, and continuous improvement within teams and across the enterprise.
• Experience integrating AI-enabled solutions, automation, or emerging technologies into technology delivery practices.
• This role is based at our National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

• Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development
• And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it.