Director, Inventory Strategy & Retrieval Ops

Datavant; Jefferson City (MO); On-site; USD 145,000 - 167,000; Full time

Job summary

Datavant is seeking a Director of Retrieval Operations – Inventory Strategy to translate client demand into actionable inventory plans across multiple channels and vendor partners. You will own inventory forecasting, prioritization, routing, allocation, pacing, and governance to optimize retrieval outcomes and cost.

This role requires building a scalable, data-driven planning discipline and partnering with Operations, Workforce Management, Call Center leadership, Product, Engineering, Analytics,

Qualifications

• Bachelor’s degree in business, operations, supply chain, analytics, finance, healthcare administration, or a related field.
• Eight or more years of progressive experience in operations, inventory planning, demand forecasting, capacity planning, workforce planning, or a related field, including at least three years leading teams.
• Experience translating demand forecasts and business objectives into actionable production, routing, prioritization, and capacity plans in a high-volume, multi-channel service or workflow environment.
• Demonstrated ability to identify performance risks, develop recovery plans, establish operational governance, and influence decisions across organizational boundaries.

Responsibilities

• Own the inventory strategy and planning framework for Payer Retrieval, translating client demand, project milestones, and retrieval targets into actionable weekly and daily operating plans.
• Establish forecasting, segmentation, and prioritization strategies based on client commitments, project pacing, inventory age, chart density, retrieval method, anticipated yield, service levels, and cost.
• Own the strategic framework and business rules for routing inventory across retrieval channels based on provider behavior, inventory characteristics, client requirements, capacity, quality, yield, and cost.
• Evaluate channel and partner performance and adjust inventory distribution to reduce delays, unnecessary touches, and manual intervention while improving retrieval outcomes and cost efficiency.
• Monitor project performance against client commitments, retrieval targets, historical pacing curves, and operating plans, identifying emerging risks and leading recovery planning for inventory that is behind pace, aging, blocked, unmatched, or otherwise not progressing.

Skills

Forecasting

Inventory planning

Team leadership

SQL

Education

Bachelor’s degree in business, operations, supply chain, analytics, finance, healthcare administration, or related field

Tools

Spreadsheets

BI tools

Forecasting software

Job description

Datavant is seeking a Director of Retrieval Operations – Inventory Strategy to translate client demand into actionable inventory plans across multiple channels and vendor partners. You will own inventory forecasting, prioritization, routing, allocation, pacing, and governance to optimize retrieval outcomes and cost.

This role requires building a scalable, data-driven planning discipline and partnering with Operations, Workforce Management, Call Center leadership, Product, Engineering, Analytics,