Retrieval Operations Lead — Data & Inventory Optimizer

Datavant; United States; On-site; USD 79,000 - 92,000; Full time

Job summary

Datavant is a data collaboration platform powering healthcare data connectivity and insights. The Senior Retrieval Operations Analyst will optimize inventory health, drive performance reviews, and develop actionable insights through dashboards and reports.

You’ll collaborate across Operations, Client Success, Product, and Technology to ensure efficient retrievals and informed leadership decisions. The role emphasizes cross-functional leadership, process improvement, and strategic project support

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 2–4 years of experience in operations analysis or a similar role.
• Proficiency in data analysis tools (e.g., Microsoft Excel, SQL, or similar).
• Familiarity with project management principles and methodologies is preferred.
• Strong knowledge of operational metrics and performance measurement.
• Excellent organizational skills and the ability to work independently and as part of a team.
• Strong communication skills to collaborate and present to all levels of employees.
• Be comfortable leading cross-functional discussions and influencing without direct authority.

Responsibilities

• Serve as the Inventory Management lead for assigned Retrieval Groups, partnering with Operations, Client Success, Provider, Product, and Technology to proactively manage inventory health, project pacing, retrieval yield, and Business Control Metrics.
• Lead operational performance reviews by identifying inventory risks, conducting root cause analysis, developing recovery plans, and driving corrective actions through resolution.
• Provide operational guidance to Regional Operations Analysts, coordinating daily priorities, delegating work, supporting ticket management, and ensuring consistent execution across assigned Retrieval Groups.
• Develop and communicate operational insights through reporting, dashboards, and trend analysis that support leadership decision-making, inventory prioritization, and continuous improvement.
• Facilitate cross-functional governance, including inventory reviews, escalation management, action item tracking, and collaboration with Client Success to align operational priorities and client needs.
• Drive continuous improvement initiatives by supporting the development of playbooks, Business Control Metrics, operational triggers, reporting enhancements, and the Inventory Management Framework.
• Lead or support strategic projects and organizational initiatives
• Performing other duties as assigned.

Skills

Data analysis

Communication

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Excel

SQL

Job description

Datavant is a data collaboration platform powering healthcare data connectivity and insights. The Senior Retrieval Operations Analyst will optimize inventory health, drive performance reviews, and develop actionable insights through dashboards and reports.

You’ll collaborate across Operations, Client Success, Product, and Technology to ensure efficient retrievals and informed leadership decisions. The role emphasizes cross-functional leadership, process improvement, and strategic project support