Director, Internal AI Operations

Ladders; United States; Remote; USD 269,000 - 370,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Mental health benefits

Restricted Stock Units (RSUs)

15% bonus target

Job summary

Ladders is seeking a Director, Internal AI Operations to shape the operating model for internal AI use across the organization. This role partners with Legal, Security and technology teams to implement scalable controls and reviews, enabling responsible AI adoption while reducing risk.

The position is remote with a strong emphasis on cross-functional leadership, governance, and execution across teams. The candidate should have extensive AI operations experience and a track record of enterprise

Qualifications

• 15+ years in AI or technology operations, including 5+ years in leadership roles.
• Proven track record in designing and implementing cross-functional operating models.
• Experience managing an enterprise portfolio of AI tools and vendors.
• Strong analytical skills with proficiency in tools like Snowflake and Python.
• Excellent communication skills for presenting complex topics to executives.
• Ability to influence leaders across functions without direct authority.
• Curiosity about AI and a practical understanding of responsible AI and data governance.

Responsibilities

• Build and maintain visibility into AI spend and usage metrics.
• Manage the inventory of AI tools and establish accurate tracking processes.
• Oversee the internal AI feature review process, coordinating inputs from various teams.
• Develop and maintain the organization's internal AI policy in collaboration with Legal and Security.
• Track the AI roadmap and manage dependencies and risks.
• Collaborate with technology teams on new AI product initiatives.
• Define and audit standards for AI access, configuration, and data controls.

Skills

Leadership

Cross-functional collaboration

Analytics

Executive communication

Python

Snowflake

Tools

Snowflake

Python

Job description

For our client, we are seeking a Director, Internal AI Operations to join the team of a leader in the Information Technology space. This leader will shape the operating model for internal AI use across the organization, bringing structure and visibility to how AI tools, spend, and governance are managed. The role partners closely with Legal, Security, technology teams, and business leaders to create scalable controls and review processes. It is a highly cross-functional position focused on enabling responsible AI adoption while reducing risk and improving execution. The work will also support emerging AI initiatives and help align priorities, dependencies, and standards across teams.

Location: Remote

Compensation: $269,400 – $370,480 annually

Responsibilities

• Build and maintain visibility into AI spend and usage metrics


• Manage the inventory of AI tools and establish accurate tracking processes


• Oversee the internal AI feature review process, coordinating inputs from various teams


• Develop and maintain the organization's internal AI policy in collaboration with Legal and Security


• Track the AI roadmap and manage dependencies and risks


• Collaborate with technology teams on new AI product initiatives


• Define and audit standards for AI access, configuration, and data controls

Qualifications

• 15+ years in AI or technology operations, including 5+ years in leadership roles


• Proven track record in designing and implementing cross-functional operating models


• Experience managing an enterprise portfolio of AI tools and vendors


• Strong analytical skills with proficiency in tools like Snowflake and Python


• Excellent communication skills for presenting complex topics to executives


• Ability to influence leaders across functions without direct authority


• Curiosity about AI and a practical understanding of responsible AI and data governance

Benefits

• Health, vision, and dental insurance


• Mental health benefits


• Restricted Stock Units (RSUs)


• 15% bonus target

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.