Director, Individual Giving & Donor Engagement

United Way of Massachusetts Bay, Inc; Boston (MA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

United Way of Massachusetts Bay, Inc. seeks a Director, Individual Giving to lead an integrated annual giving program focused on donors up to $10,000. You will drive multi-channel fundraising, donor engagement, and stewardship while managing a small team in a hybrid Boston office setting.

You will partner with Development and External Affairs to grow and retain gifts, build leadership annual giving, and align campaigns with organizational messaging and impact across the community.

Qualifications

• Bachelor's Degree and 8+ years fundraising or transferable experience in either the private or non-profit sector.
• Proven ability to build relationships with donors, resulting in leadership annual gifts.
• 2-3 years experience managing direct reports.
• Excellent written and oral communication skills; ability to inform, inspire and connect prospects and donors to United Way's work in the community.
• Strong customer service skills and commitment to donor confidentiality.
• Experience with data management systems strongly preferred.
• Hybrid work, with at least 2 days in the office at United Way's Boston office.

Responsibilities

• Lead the strategic direction, planning, and execution of United Way's annual giving program, with a primary focus on donors contributing up to $10,000 annually.
• Develop integrated fundraising strategies that increase donor acquisition, retention, renewal, and upgrades across all annual giving channels.
• Oversee annual fundraising calendars, campaign planning, and performance measurement to ensure annual revenue goals are achieved.
• Monitor annual giving performance through key metrics and analytics, using donor insights to continuously refine strategies and improve results.
• Design and implement donor experiences and stewardship programs to increase donor loyalty and lifetime value.
• Lead engagement of volunteer fundraising committees and donor leadership programs to broaden the donor base.

Skills

Donor engagement

Relationship building

Leadership

Strategic planning

Messaging

Education

Bachelor's Degree

Job description

United Way of Massachusetts Bay, Inc. seeks a Director, Individual Giving to lead an integrated annual giving program focused on donors up to $10,000. You will drive multi-channel fundraising, donor engagement, and stewardship while managing a small team in a hybrid Boston office setting.

You will partner with Development and External Affairs to grow and retain gifts, build leadership annual giving, and align campaigns with organizational messaging and impact across the community.