Director, Indirect Tax Operations & Controversy (Seattle)

ACCA Careers; Seattle (WA); On-site; USD 208,000 - 291,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Wellness and travel reimbursement

IATAN membership

Job summary

Expedia Group is seeking a Director of Indirect Tax Operations & Controversy to lead global indirect tax compliance, controversy, and technology-enabled operations across the United States and international markets. This senior role partners with Tax, Finance, Legal, Product, and Engineering to drive scalable processes and data-driven decisions.

You will shape tax technology strategy, drive automation, and supervise cross-functional teams to ensure timely, accurate filings and risk mitigation in

Qualifications

• Bachelor’s or graduate degree in Accounting, Finance, Tax, Law, or a related field; or equivalent related professional experience.
• Typically 12-14 (or more) years of indirect tax, tax operations, tax controversy, tax technology experience.
• Significant experience with U.S. state and local indirect taxes, including sales and use tax, gross receipts tax, marketplace and platform compliance, and international VAT/GST.
• Experience leading or supervising complex compliance processes across multiple jurisdictions, legal entities, service providers, and data sources.
• Experience leading tax audits or controversy matters, including information requests, audit workpapers, auditor interactions, issue resolution, and communication of risk and outcomes.
• Experience translating tax requirements into practical process, data, control, and technology solutions, preferably in digital commerce, marketplace, travel, technology, or other transaction-intensive business.
• Strong analytical capability with large data sets, reconciliations, tax accounting information, and audit defense.
• Experience leveraging AI to develop automated solutions and using Excel, Oracle ERP, SharePoint, Alteryx, Power BI/Tableau, Power Automate, UiPath, tax engines, or comparable technologies.
• CPA/CA/jurist credential strongly preferred.
• Excellent written and verbal communication skills; ability to explain complex tax and risk topics to tax and non-tax audiences.
• Ability to prioritize effectively in a fast-moving, ambiguous environment.

Responsibilities

• Lead day-to-day U.S. and international indirect tax compliance across jurisdictions.
• Establish scalable processes, calendars, controls, and review standards for filings, payments, and reporting.
• Use data analytics to identify exceptions, explain variances, and improve data quality.
• Lead global indirect tax controversy, including audit intake and planning.
• Collaborate with Tax Controversy, Finance, Accounting, Legal, and business teams.
• Lead Tax team advisory and projects with cross-functional stakeholders.
• Shape tax technology strategy with Tax Technology, Product, Engineering, and Finance Systems teams.
• Advance automation and analytics to reduce manual work and improve audit defense.
• Monitor legislative and regulatory changes and implement required changes.
• Provide clear recommendations to Tax leadership and partners.
• Build relationships across geographies and time zones.

Skills

Indirect tax

Data analytics

Audit management

AI utilization

Cross-functional

Education

Bachelor's or graduate degree in Accounting/Finance/Tax/Law

Tools

Excel

Oracle ERP

SharePoint

Alteryx

Power BI

Tableau

Power Automate

UiPath

Tax engines

Job description

Expedia Group is seeking a Director of Indirect Tax Operations & Controversy to lead global indirect tax compliance, controversy, and technology-enabled operations across the United States and international markets. This senior role partners with Tax, Finance, Legal, Product, and Engineering to drive scalable processes and data-driven decisions.

You will shape tax technology strategy, drive automation, and supervise cross-functional teams to ensure timely, accurate filings and risk mitigation in