Director, Indirect Tax Operations & Controversy

Expedia; Washington; Sur place; USD 180 000 - 260 000; Plein temps

Résumé du poste

Expedia Group seeks a Director, Indirect Tax Operations & Controversy to lead the U.S. and international indirect tax compliance, data integrity, and controversy within a global travel technology company.

You will collaborate across Tax, Finance, Legal, Product, and Technology to design scalable processes, improve controls, and deploy tax technology that supports rapid business growth.

Qualifications

• Bachelor's or graduate degree in Accounting, Finance, Tax, Law, or related field.
• Typically 12–14+ years of indirect tax, tax operations, and tax technology experience.
• Extensive experience with U.S. state and local indirect taxes and international VAT/GST.

Responsabilités

• Lead day-to-day indirect tax compliance across U.S. and international markets.
• Oversee controversy and audit processes for indirect tax matters.
• Partner with Finance, Legal, Product, and Engineering to drive tax strategy and technology integrations.
• Shape tax technology strategy and drive automation initiatives.

Connaissances

Cross-functional leadership

Tax data analytics

Indirect tax expertise

Automation & AI in tax

Formation

Accounting/Finance/Tax/Law degree

Outils

Tax software

Tax technology

UAT testing

Description du poste

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Expedia Group brands power global travel for everyone, everywhere. The Global Indirect Tax team is looking for a Director, Indirect Tax Operations & Controversy to lead day-to-day indirect tax compliance, data, controversy, and technology-enabled operations across the United States and international markets. This is a high-impact opportunity to work at the intersection of tax, finance, legal, product, technology, and business operations in a global travel technology company.

You will serve as a senior subject-matter owner and cross-functional leader. You will help ensure that compliance obligations are met accurately and timely, audit matters are managed consistently and strategically, data can be trusted, and tax capabilities are designed to work in the real world. The role is ideal for a tax professional who combines strong technical judgment with operational discipline, analytical curiosity, and the ability to influence without relying on formal authority.

In this role, you will

• Lead day to day U.S. and international indirect tax compliance, including sales and use tax, gross receipts tax, lodging and hotel tax and support compliance for other international filings such as VAT/GST, digital services tax, withholding taxes and related transactional tax obligations.


• Establish and maintain scalable processes, calendars, documentation, controls, and review standards that support accurate filings, payments, reconciliations, journal entries, and reporting across jurisdictions and business models.


• Use tax data and analytics to identify exceptions, explain variances, improve data quality, support tax accounting, and create clear insight into compliance performance, risk, and opportunities for process improvement.


• Lead controversy for global indirect tax matters, including audit intake and triage, audit planning, information document requests, initial audit packages, data and workpaper validation, auditor communications, issue escalation, and resolution tracking.


• Partner with the broader Tax Controversy, Finance, Accounting, Legal, and business teams to evaluate audit outcomes, communicate implications, support reserve processes, and manage end to end risk by translating audit findings into stronger documentation, controls, and compliance execution.


• Lead the Tax team's business advisory and projects function, partnering with a cross-functional tax team to advise business stakeholders on new business initiatives, deliver comprehensive requirements and risk mitigation strategies, and lead Tax user testing.


• Shape tax technology strategy and delivery in partnership with Tax Technology, Product, Engineering, and Finance Systems teams. Define business and operational requirements, assess data and system gaps, participate in solution design and testing, provide tax UAT and sign-off, and support production readiness.


• Advance the use of automation, governed data, artificial intelligence, and analytics to reduce manual work, improve traceability from transaction to return, strengthen audit defense, and make indirect tax operations more scalable.


• Monitor legislative, regulatory, and business changes with Tax Planning, Government Affairs, Legal, and other stakeholders; assess their impact on compliance and systems; and lead or coordinate implementation of required changes.


• Provide clear, concise recommendations to Tax leadership and cross-functional partners, balancing technical accuracy, materiality, business practicality, customer and partner experience, and risk.


• Build strong relationships across geographies and time zones and contribute to a high-trust, collaborative culture across the Global Tax team.

Experience and qualifications

You have:

• A bachelor's or graduate degree in Accounting, Finance, Tax, Law, or a related technical field; or equivalent related professional experience.


• Typically12-14 (or more years) of experience in indirect tax, tax operations, tax controversy, tax technology in a public accounting or a related corporate tax environment.


• Significant experience with U.S. state and local indirect taxes, including sales and use tax, gross receipts tax, marketplace and platform compliance, and/or comparable experience with international VAT/GST and other t