Director, IFM Product Strategy

CBRE; Dallas (TX); On-site; USD 163,000 - 200,000; Full time

Job summary

CBRE seeks an experienced Integrated Facilities Management (IFM) leader to own a suite of products within our IFM technology stack. You will craft strategy, priorities and measurable results across the product lifecycle, from business case through adoption and ongoing improvement.

In a director-level contributor role, you will influence across Operations, Account Teams, D&T, Sales and Solutions to ensure successful delivery and ongoing value for client accounts.

Qualifications

• At least 10 years of relevant experience across IFM, product management, operational transformation or a combination, with substantial experience in IFM service delivery.
• Deep understanding of IFM operations, facilities engineering and maintenance, and delivering services across client accounts.
• Strong working knowledge of IFM technology, including CMMS, asset management tools and BMS.
• Proven ability to translate client and account team needs into priorities, requirements and outcomes within a product operating model.
• Demonstrated ability to influence without direct authority and communicate with senior leaders and frontline teams.

Responsibilities

• Own the business strategy, priorities and performance of your assigned products. Set an outcome-based roadmap aligned with IFM priorities and product objectives.
• Work directly with clients, account teams and IFM professionals to understand operational problems, validate needs and identify opportunities to improve service delivery.
• Build business cases with clear benefits, costs and measures of success; use evidence to make investment recommendations.
• Translate validated needs into business requirements, workflows and acceptance criteria; partner with D&T on feasibility and delivery.
• Turn capabilities into repeatable offerings with clear scope, implementation methods, training and support.
• Lead operational readiness and adoption with Operations and Account Teams; establish rollout criteria and address barriers.
• Track adoption, client value, operational performance and product economics; revise roadmap as needed.
• Align stakeholders around decisions, dependencies and resources; communicate progress and tradeoffs clearly.

Skills

IFM leadership

Product management

Operational transformation

Stakeholder influence

Job description

CBRE seeks an experienced Integrated Facilities Management (IFM) leader to own a suite of products within our IFM technology stack. You will craft strategy, priorities and measurable results across the product lifecycle, from business case through adoption and ongoing improvement.

In a director-level contributor role, you will influence across Operations, Account Teams, D&T, Sales and Solutions to ensure successful delivery and ongoing value for client accounts.