Director, GTM Operations: Revenue Forecast & Pipeline

Wolters Kluwer; Torrance (CA); On-site; USD 165,000 - 296,000; Full time

Benefits offered by this job

Bonus

Comprehensive benefits

Job summary

Wolters Kluwer is seeking a Director, GTM Operations to partner with Sales, Finance, Marketing and Enablement to translate sales strategy into disciplined field execution. The role focuses on improving forecast accuracy, pipeline health, and seller productivity while aligning marketing effectiveness with revenue performance.

You will own operating rhythms, lead pipeline reviews, and drive data integrity across Salesforce and Power BI, enabling informed leadership decisions and scalable

Qualifications

• 5+ years of experience in Sales Operations, Field Operations, Revenue Operations, or a related role; SaaS and/or Healthcare experience preferred.
• Experience partnering with Sales VPs, Sales Managers, and Account Executives to improve sales execution and business performance.
• Strong knowledge of forecasting, pipeline and opportunity management, sales productivity, and sales operating rhythms.
• Working knowledge of Marketing and Campaign Operations, including lead lifecycle, routing, scoring, campaign planning and measurement, data governance, and marketing automation platforms.
• Strong proficiency with CRM and sales analytics tools; Salesforce preferred, with familiarity with Power BI, Einstein, or similar platforms.
• Experience developing dashboards, reports, and business-performance views that help field and executive stakeholders make informed decisions.

Responsibilities

• Turn sales priorities into operating plans with clear performance metrics and disciplined field execution.
• Lead weekly forecast calls, forecast roll-ups, pipeline reviews, and business performance reviews with timely, accurate submissions.
• Establish pipeline-review standards and opportunity-management practices to improve pipeline quality and forecast accuracy.
• Analyze pipeline, bookings, transactions, and KPIs to identify risks, trends, and growth opportunities; provide actionable recommendations to Sales Leadership.
• Develop dashboard and reporting requirements for field and executive stakeholders across Salesforce, Power BI, and related tools.
• Drive CRM and analytics adoption and data integrity; coordinate corrective action for anomalies.
• Partner with Sales Managers and Account Executives to remove operational friction and support new business, renewals, cross-sell, and upsell growth.
• Coordinate with Marketing Ops to align lead lifecycle, routing, scoring, handoffs, service levels, and conversion visibility.

Skills

Forecasting

Pipeline management

Sales analytics

Cross-functional collaboration

Communication

Strategic thinking

Tools

Salesforce

Power BI

Einstein

Job description

Wolters Kluwer is seeking a Director, GTM Operations to partner with Sales, Finance, Marketing and Enablement to translate sales strategy into disciplined field execution. The role focuses on improving forecast accuracy, pipeline health, and seller productivity while aligning marketing effectiveness with revenue performance.

You will own operating rhythms, lead pipeline reviews, and drive data integrity across Salesforce and Power BI, enabling informed leadership decisions and scalable