Director, Global Partner Programs: Design & Scale

Zscaler, Inc.; California (MO); Hybrid; USD 200,000 - 250,000; Full time

Job summary

Zscaler, Inc. is seeking a Director, Global Partner Program Design & Scale to join our Channel and Alliances team.

You will lead the design, development, launch, and scaling of priority partner programs and go-to-market initiatives worldwide. You\'ll translate strategic priorities into repeatable programs and guide a regional team to drive activation, adoption, and continuous improvement across Americas, EMEA, and APJ.

Qualifications

• 12+ years of experience in partner programs, partner ecosystems, go-to-market strategy, commercial strategy, business transformation, or a related operating role.
• Proven success designing, launching, and scaling complex partner programs across multiple regions, with measurable adoption and business outcomes.
• Strong understanding of multiple partner routes to market, such as reseller, distribution, MSSP, GSI, services, cloud, marketplace, or technology alliances, including partner economics and commercial models.
• Experience leading and developing teams while managing a portfolio of cross-functional programs, competing priorities, resource tradeoffs, and regional execution.
• Strong commercial judgment and executive communication, with the ability to translate ambiguous business requirements into practical program designs and drive decisions across functions without direct authority

Responsibilities

• Lead Partner Program Design & Development: Translate growth opportunities and field needs into partner programs, offers, and repeatable sales plays. Own a focused portfolio from business case and design through pilot and launch, with clear outcomes, investment requirements, accountable owners, and decision gates.
• Evolve Program Architecture & Partner Experience: Work with global program and route-to-market owners to develop reusable frameworks for partner participation, benefits, commercial models, capabilities, and lifecycle journeys. Align common standards with route-specific needs and clearly defined policy, process, and ownership boundaries.
• Orchestrate End-to-End Launch Readiness: Align Product, Pricing, Finance, Legal, Sales, Marketing, Partner Engineering, Services, Enablement, and Operations around complete launch packages. Resolve design tradeoffs and dependencies across offers, economics, systems, reporting, communications, and enablement, while functional owners retain accountability for their deliverables and approvals.
• Lead Regional Activation & Scale: Build, manage, and develop the Regional Partner Programs team across Americas, EMEA, and APJ. Set priorities, launch standards, and adoption targets; coach regional leaders to localize approved programs, mobilize theater stakeholders, inspect execution, and elevate systemic blockers.
• Measure, Improve & Transition Programs: Measure launch speed, adoption, partner readiness, field productivity, partner experience, and business contribution. Use pilot results and regional feedback to refine designs, reduce manual work and recurring exceptions, and transition proven programs to named steady-state owners with clear documentation and governance.

Job description

Zscaler, Inc. is seeking a Director, Global Partner Program Design & Scale to join our Channel and Alliances team.

You will lead the design, development, launch, and scaling of priority partner programs and go-to-market initiatives worldwide. You\'ll translate strategic priorities into repeatable programs and guide a regional team to drive activation, adoption, and continuous improvement across Americas, EMEA, and APJ.