Operational Resilience Program Manager

Phyton Talent Advisors; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

A Global Investment Bank in New York is seeking an Operational Resilience Program Manager to oversee critical Business Continuity and Disaster Recovery initiatives. Responsibilities include managing multiple projects, developing disaster recovery policies, and ensuring compliance with regulatory requirements. Ideal candidates will possess 5–7 years of experience in financial services, strong analytical and organizational skills, and a Bachelor’s degree. Proficiency in Microsoft Office tools is also essential for this role.

Qualifications

• 5–7 years of professional experience, including in financial services.
• Hands-on experience in Business Continuity Planning and Disaster Recovery.
• Strong experience writing policy and procedure documentation.

Responsibilities

• Manage and deliver multiple Business Continuity and Disaster Recovery initiatives.
• Develop and author Disaster Recovery policies and procedures.
• Build detailed remediation plans and ensure execution.

Skills

Business Continuity Planning

Disaster Recovery

Analytical skills

Problem-solving

Communication skills

Organizational skills

Time-management skills

Education

Bachelor’s degree or higher

Tools

Microsoft Office (Word, Excel, PowerPoint, SharePoint, Project)

Job description

Our Client, a Global Investment Bank, is seeking a Operational Resilience Program Manager in their New York, NY location.

Key Responsibilities

• Manage and deliver multiple Business Continuity and Disaster Recovery initiatives simultaneously
• Develop and author Disaster Recovery policies, procedures, and supporting documentation
• Build detailed remediation plans and ensure timely execution against regulatory requirements
• Track progress, manage risks and issues, and escalate as appropriate
• Prepare and deliver progress reports, executive updates, and final submission materials
• Plan and manage project timelines, milestones, and dependencies using appropriate tools
• Set and manage expectations with stakeholders across business, technology, and risk teams
• Collaborate effectively with cross-functional partners at all levels of the organization

Required Qualifications

• 5–7 years of professional experience, including several years within financial services
• Hands-on experience in Business Continuity Planning and/or Disaster Recovery
• Working knowledge of U.S. financial services regulatory requirements related to Operational Resilience, Business Continuity, and Disaster Recovery
• Strong experience writing policy and procedure documentation
• Big 4 consulting or equivalent experience preferred
• Highly detail-oriented with strong organizational and time-management skills
• Ability to work independently while managing multiple priorities
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills
• Bachelor’s degree or higher
• Proficiency with Microsoft Office tools including Word, Excel, PowerPoint, SharePoint, and Project