Director, Global Customer Insights and Growth Programs

Adobe; San Jose (CA); On-site; USD 223,000 - 323,000; Full time

Job summary

Adobe is seeking a leader for the DMe Growth Initiatives to engage with customers, internal teams and exec leadership. You will aggregate insights from priority customers across the Creativity and Productivity network and feed executive leadership.

The role emphasizes scaling programs, aligning with field sales, and delivering timely customer feedback to drive growth and innovation. You will shadow the VP Global Creativity and Productivity Sales to understand strategy, prioritize efforts, and

Qualifications

• Bachelor’s degree in business, operations, finance or related field.
• 10+ years work experience in program management, process management or improvement.
• 5+ years experience in sales execution or sales operations.

Responsibilities

• Discern key customer patterns and trends; develop strategic points of view for the org.
• Stand up global customer programs across matrixed enterprise organizations.
• Help scale the VP of Global C&P Sales reach throughout the field sales team.
• Create targeted DMe initiatives to understand and communicate customer priorities.

Skills

Program management

Sales operations

Process improvement

Education

Bachelor’s degree in business, Operations, Finance or related field

Job description

Adobe is seeking a leader for the DMe Growth Initiatives to engage with customers, internal teams and exec leadership. You will aggregate insights from priority customers across the Creativity and Productivity network and feed executive leadership.

The role emphasizes scaling programs, aligning with field sales, and delivering timely customer feedback to drive growth and innovation. You will shadow the VP Global Creativity and Productivity Sales to understand strategy, prioritize efforts, and